Rocket Franchise Reviews

Rocket Franchise's Reviews

Karl Rautenstrauch
Jack was amazing. Customer-focused, consultative, trustworthy. I would recommend Jack to anyone. He has your best interests in mind and represents Rocket Mortgage well. As my financial situation changes and I can consider mortgages on other property, or refinancing my primary residence, Jack is the man I will call!
Wasim Aslam
Excellent service which really make it easier for me to buy dream home from the very beginning till end. Good job!
Violet Scally
Our dealings with Oscar were nothing short of exceptional, from response times to questions, advice and just plain friendliness. I enjoyed speaking with him not that I had to that often as everything was pretty easy and ran like a dream. If I'd known it would be this easy I would have done it years ago (we refinanced our home and changed it to both our names). Thanks again Oscar
Terrence Strachan
I have been through a lot of lending company talk to lot of people but Oscar is the best he gains my respect I lives in florida and he takes care of my refinance I am not a computer expert and this guy was in Arizona telling me what to do on my computer this guy make it look so easy no assling this is what I call customer service he his the best I will do it all over again with oscar
Gilbert Gonzalez
Sam you're awesome! I could not have done this without you. I knew nothing about purchasing a home as this was my first time to do so. There are truly no stupid questions with you. I appreciate all of your time and hard work. I truly felt as if you had my best interest at heart. Your guidance during this entire process was truly a blessing. I will definitely recommend you to friends and family. ...Sam you're awesome! I could not have done this without you. I knew nothing about purchasing a home as this was my first time to do so. There are truly no stupid questions with you. I appreciate all of your time and hard work. I truly felt as if you had my best interest at heart. Your guidance during this entire process was truly a blessing. I will definitely recommend you to friends and family. THANK YOU!Read MoreRead Less
Kim Jones Dowland
Tim and his team were a welcome change to the refi process. They were professional, courteous and easy to deal with. The website was very user friendly and seamless. I have been through refi's in the past and this was the best experience I've had. I was kept apprised of the status from start to finish. Awesome team and experience!
John Parrish
Tim and his team have done an awesome job. The whole process was streamline and painless. My time was minimal involvement and from start to finish was very quick. I have been through many home buys and refi's and cnat remember it ever being this easy. Thanks to the whole team.
Steve Saari
I'm still in the process of getting a loan through Rocket Mortgage and Chuck has been a lot of help, from being fast when needing a pre approval to helping me sort the pile of financial documents that I had to find. I was suprised how well the process has been going even though it has all been done online and over the phone.
Hailey Oberlin
Kristina was amazing to work with! This was the first time I have purchased a home and I was a bit nervous and unsure. She answered every question that I had in a quick and kind manner, even when some of my questions were a bit redundant. Her warm personality helped sooth some of my nervousness about the process. I would definitely recommend Kristina!
Lynn Adams
I was very impressed with Josh. He is professional, knowledgeable and very friendly. In fact, I choose Rocket Mortgage to refinance because of Josh! Felt like I was in very good hands with him!