Rocket Franchise Reviews

Rocket Franchise's Reviews

Jeffrey Teets
I just recently completed refinancing my mortgage loan with Rocket Mortgage and Brian Baumann. This is the second time I've used Brian after a very disappointing experience with my original lender, Wells Fargo. Brian made things as easy to understand as possible, gave good common sense advice of the refinancing options available and kept me informed along the way of where we were in the process....I just recently completed refinancing my mortgage loan with Rocket Mortgage and Brian Baumann. This is the second time I've used Brian after a very disappointing experience with my original lender, Wells Fargo. Brian made things as easy to understand as possible, gave good common sense advice of the refinancing options available and kept me informed along the way of where we were in the process. I've recommend Brian and his team to others and would personally do it again if the needs arise. Read MoreRead Less
Becky Grimm
Jason has a very positive "can-do" approach to handling every aspect of his job. He is very thorough in the details and has an excellent working knowledge of the processes. He is also very easy to reach when questions and unexpected issues arise...and you know they will! I would gladly recommend Jason to anyone I know! Thank you for everything Jason!
Judy Barron
I would give Jack 5 stars he has closed at least 3 loans for me all refinances. My nephew who recently bought his home, I referred him to Jack, my nephew was very happy and felt Jack exceeded what he expected. I would and do refer many friends and family to Rocket Mortgage, unfortunately due to inexperience in refinancing issues and not understanding the market or just don't like change they ...I would give Jack 5 stars he has closed at least 3 loans for me all refinances. My nephew who recently bought his home, I referred him to Jack, my nephew was very happy and felt Jack exceeded what he expected. I would and do refer many friends and family to Rocket Mortgage, unfortunately due to inexperience in refinancing issues and not understanding the market or just don't like change they can be apprehensive. Regardless I always recommend Rocket Mortgage, they have always exceeded my expectations and the only mortgage institution I absolutely trust. Once when I refinanced after Rocket Mortgage with a different institution, and they sold my loan, all I wanted to do was get back to working with who I trust, Rocket Mortgage, thank you! Read MoreRead Less
Nate Johanson
Jack recently approached me regarding our options to refi on a loan we opened back in Aug of last year. He was very supportive and did not push the issue on us, but rather provided an educational approach ensuring we understood our options so WE could make the decision that best suited our lifestyle and financials goals for years to come. Understanding the nature of the process can be burdensome ...Jack recently approached me regarding our options to refi on a loan we opened back in Aug of last year. He was very supportive and did not push the issue on us, but rather provided an educational approach ensuring we understood our options so WE could make the decision that best suited our lifestyle and financials goals for years to come. Understanding the nature of the process can be burdensome at times, I have comfort in knowing Jack does everything in his power to ensure the process has little or no impact to our everyday lives. We worked together on our initial loan and now our refi. Based on both experiences, I can confidently say that I won't consider working with anyone else. Read MoreRead Less
Phillip Dant
Jacob was very congenial and forthcoming. I never doubted that what he was representing would be any different in the end. Jacob is a rock star and should be considered as a valuable employee.
Ron Kukes
Gabe followed through and assured terms agreed to were met. I will use him again!
Elizabeth Framstad
Jack, you and Quick and Loans were so helpful in helping me refinance my home, not only were you helpful in that area you were also so understanding in the loss of my husband Densel, Thank you so very much Jack! Sincerely Elizabeth Web
Clayton Smith
Being a first time home buyer and starting a family Joe was awesome in getting things rolling for me. He updated me every step of the way and didn't rush me on anything. He made sure that all of the paperwork was done correctly and that i was happy with it. Anyone going through the home buying process with Joe is definitely in good hands, He is professional and goes out of his way to get you what ...Being a first time home buyer and starting a family Joe was awesome in getting things rolling for me. He updated me every step of the way and didn't rush me on anything. He made sure that all of the paperwork was done correctly and that i was happy with it. Anyone going through the home buying process with Joe is definitely in good hands, He is professional and goes out of his way to get you what you are looking for. Read MoreRead Less
Sheila Beauchamp
Jack has assisted me with my original loan and most recently my refinance. Jack is thorough and has great follow through. I am recommending Jack to anyone I know.
Tammy Gruber
Jacob is very attentive and prompt!