Rocket Franchise Reviews

Rocket Franchise's Reviews

Brenda Seelhoff-Wilson
Jacob was awesome on getting my refinance done fast and without drama. I really appreciate everything Jacob and Rocket Mortgage has done for me!!
Philip Procter
One of the best experiences I've ever had with anyone in this field. Kristina guided the process with great efficiency and incredible support. She kept in touch at all times and gave wise counsel when my wife and I needed honest and thoughtful advice. This was a real pleasure and took all the stress out of purchasing our new condo and getting our mortgage. Gretchen and I are now comfortably ...One of the best experiences I've ever had with anyone in this field. Kristina guided the process with great efficiency and incredible support. She kept in touch at all times and gave wise counsel when my wife and I needed honest and thoughtful advice. This was a real pleasure and took all the stress out of purchasing our new condo and getting our mortgage. Gretchen and I are now comfortably settled in our new home and we owe much of our current security to Kristina. Bravo!! (what can I say: I was in Show biz). Read MoreRead Less
Levi Parish
I enjoyed working with Jack. He was most helpful in guiding me through the process of refinancing my mortgage to get rid of PMI. I would gladly work with him again should the need arise.
Heather Kelly
Excellent communicator and always on top of his job!!
Jc Sickafoose
He was great, very helpful and made everything go very smooth I would say he is the best employee you have!
Justin Farley
I'd be happy to use him again for the next loan
Renee Miner
Jacob was a true professional and extremely knowledgeable. I have recommended him already to my friends and family.
Tu Castillo
Jack was a great pleasure to work with. He helped me with my very first refi, explaining every step in clear terms and helping me understand big picture risk/benefit analyses. His customer service skills are beyond exemplary. He knew what my concerns were in the process and was always quick to call me with updates that he know would be important to me. He did such a great job that I reached ...Jack was a great pleasure to work with. He helped me with my very first refi, explaining every step in clear terms and helping me understand big picture risk/benefit analyses. His customer service skills are beyond exemplary. He knew what my concerns were in the process and was always quick to call me with updates that he know would be important to me. He did such a great job that I reached out to him to help me with a subsequent refinancing.Read MoreRead Less
Kenneth Miedema
Chuck was a delight to work with. He got me a very competitive rate and walked me through the paperwork with a minimum of hassle. He really care about doing a good job for me
Cindy Herrmann
If I could I would give Jack 10 stars. I have worked with Jack twice in my loans and each time I have been so pleased. He treated me with respect. I was a mortgage lender back in the late 80s, early 90s for a small private bank so I understood the process. I would get frustrated at some of the hoops we have have to jump through now but Jack would laugh with me and explain the reasons why the ...If I could I would give Jack 10 stars. I have worked with Jack twice in my loans and each time I have been so pleased. He treated me with respect. I was a mortgage lender back in the late 80s, early 90s for a small private bank so I understood the process. I would get frustrated at some of the hoops we have have to jump through now but Jack would laugh with me and explain the reasons why the mortgage industry is the way it is today. I loved his sense of humor and the kindness that showed through in our phone conversations. He never led us on, he told the truth. I have recommended Jack to several of my friends and will continue to do so!!! Thanks Jack!!Read MoreRead Less