Rocket Franchise Reviews

Rocket Franchise's Reviews

Ja The-Butcher
A+ This is the type of person that cares not only about others but about what he does for a living. I was a first time buyer and you can only imagine the amount of questions I was asking. Justin took the time to walk me through everything actually picked up his phone and or returned calls immediately. He made me feel comfortable with the process. I spent 6 months looking and he was consistent the ...A+ This is the type of person that cares not only about others but about what he does for a living. I was a first time buyer and you can only imagine the amount of questions I was asking. Justin took the time to walk me through everything actually picked up his phone and or returned calls immediately. He made me feel comfortable with the process. I spent 6 months looking and he was consistent the entire time, helped with credits and I ended up only having to come up with 9,000 for down and to close seller didnt pick up closing cost. Rocket Mortgage is probably best priced loan company out there and Justin has Extraordinary customer service 5☆Read MoreRead Less
Sandra Hickox-Samford
My wife and I can not say enough good things about Justin and our experience with Rocket Mortgage in general. Justin was always available to answer any questions we had, and trust me there were many. His knowledge and professionalism is superb. We recommend him to all of our friends. We'd give him a ten star rating if available.
Barbara Schmal
I would like to say what an outstanding job is doing for 2 of my buyers. I am a realtor and have worked with big branch banks and lenders and never received such excellent customer service that Justin and the team at Rocket Mortgage. I will highly recommend Rocket Mortgage and Justin for all my buyers.
Gregory Brooks
What a great company and what makes companies great are the people. I worked with Justin Gumola on my new home loan and all I can say is smooooth! There were no issues and he was there for me whenever I had any questions. Justin made me feel comfortable about choosing Rocket Mortgage for the purchase of my new home.

Thank you,
Greg Brooks
Charlene Felkley
As a first time home buyer, I was delighted to work with Justin! He was able to answer my Numerous amount of questions. He communicated important details thoroughly and quickly. I have recommended him to friends, and I will use him again in the future. -Very Satisfied Customer.
Douglas Nicholson
When we chose Rocket Mortgage , we found Justin Gumola. It was an absolute pleasure and I cannot say enough great things about his efficiency, his concern and his professionalism. Fantastic experiences for us in purchasing our home. Thank you!!
William Mason
Jack was immensely helpful during and even beyond my loan application process. He helped greatly explaining things clearly and cutting through issues to solve problems and answer questions throughout. Well recommended to anyone.
Anna Lubatti
Tim was very knowledgeable and courteous. Kept me up on all that I needed to know and do.
Karen Sciortino
Hi Jeremy if it wasn't for you I think we would have gave up on our loan through Rocket Mortgage. It seemed the "team" had no clue what the others were doing we got phone calls from 3 different people telling us the same thing. Anyhow you were there with all of our questions, always making sure you answered our calls back Thank you so much for all your help, and we have recommended you to others ...Hi Jeremy if it wasn't for you I think we would have gave up on our loan through Rocket Mortgage. It seemed the "team" had no clue what the others were doing we got phone calls from 3 different people telling us the same thing. Anyhow you were there with all of our questions, always making sure you answered our calls back Thank you so much for all your help, and we have recommended you to others already.. Thanks again Tom VittiRead MoreRead Less
William Wiles
Mr. Wilson was very professional and nice to me during the whole process of buying my home. If I had any questions Mr. Wilson would always answer my question and if he couldn't he would find the answer for me. Mr. Wilson made the process of buying my house easy and as smooth as possible. I would recommend Mr. Wilson to anyone who wants to buy or refinance a house.