Rocket Franchise Reviews

Rocket Franchise's Reviews

Ardella Stewart Smith
Jake Crane is a great Mortgage Banker. He was professional and listened to understand my needs. He was able to match the right product to meet my needs. My experience with Jake and the Rocket Mortgage team was outstanding.
Dewane Roberts
Michael was very professional and he kept us informed with the progress of our loan. He was easy to contact and was always able to answer our questions and everything he told us was correct. We would Definitely recommend Michael and Rocket Mortgage.
Sheila Coriasso-VanSickle
Excellent customer service. Fast and efficient. Would recommend to everyone. Very happy with experience.
Sheri DiCarlo
Dan was always pleasant and available to help throughout the entire process. Dan always managed to clean up the complications whenever I was passed along to another department during the process and made it manageable once again. Just a note: I would have preferred to have been able to go through the entire process with Dan instead of having the difficulties I experienced.
Brien Borden
My Rocket Mortgage experience was very positive and rather seamless. The process was very visible and easy to follow. Gabe and his team laid everything out so it was easy to understand the expectations for the loan. The communication was timely whether it was by phone or electronic messaging. Updated documents were readily available for review. The team worked very hard and were diligent ...My Rocket Mortgage experience was very positive and rather seamless. The process was very visible and easy to follow. Gabe and his team laid everything out so it was easy to understand the expectations for the loan. The communication was timely whether it was by phone or electronic messaging. Updated documents were readily available for review. The team worked very hard and were diligent processing my loan and completed when the said it would. And now that the loan is complete, I can use the same online account on Rocket Mortgage to make monthly mortgage payments. Super customer friendly and highly recommended. Read MoreRead Less
A Elaine Cornejo
Chris was very easy to work with. He called even after my loan process had moved on to others just to make sure everything was OK with me. I really feel like I got more personal attention from Chris And the Rocket Mortgage people than I did from the bank here in town when I bought my first home. Thanks to all!
David Silvia
My contact person was Michael, knowledgeable, pleasant and great communication skills., he explained the process and it commenced as he said. Great person, great company.
Michael-Lana Kuykendoll
Really only communicated with Michael once or twice but the whole process with Rocket Mortgage was simple and smooth.
Barath Raj
Michael was very responsive and professional. I was very happy with the overall experience.
Beverly Campbell
Intelligent , personable and on target!! Excellent job Jason !!!!