Rocket Franchise Reviews

Rocket Franchise's Reviews

Andrea Shifflett
Great communication and really cared about his clients experience.
Heidi Allison-Rhoades
Sam provided incredible customer service, was a great listener, completed our paperwork in the most efficient manner and was very trustworthy and patient. I could not imagine a better experience with a loan officer and loan company. Thank you Sam!
Deb Polson
Sam was efficient and patient and very easy to work with. Always kept me up to date explained things well, it was a very great experience. We did two other mortgages in another state at the same time and it could be confusing but he always kept up with everything .
Nathalie Plaza
Joe Wilson helped me in refinancing my home. He guided me through - from start to closing. Took all the worries away in the process, knowing a professional like him is at your side. Thanks Joe and the rest of the staff at Rocket Mortgage.
Judy Dehr
It was so very quick and easy to work with Sam. Took no time at all! He was very patient and answered all of our questions. Had our refinance quickly.
Katie Hayes
Jason was great! He called often to make sure we didn't have any questions. If you called and He wasn't available it didn't take long for him to call you back. Very pleasant.
John Markley
Working with Jack thru the refi process was so easy and a pleasure. I have never experienced the level of professionalism and customer satisfaction Jack displayed during any other home financing experience. Even though we were in different time zones, Jack was always available by phone or email. I highly recommend Jack Nacy and Rocket Mortgage for your home mortgage needs.
Michele Scudieri
My first initial contact was with Michael and I really didn't expect to get the kind of service I was about to get. I have purchased several homes in the past and this was by far the most organized, straight forward, easy and fast that I have experienced! Michael was above and beyond exceptional! What an asset to Rocket Mortgage!! You rarely come across someone that exceeds your exceptions and...My first initial contact was with Michael and I really didn't expect to get the kind of service I was about to get. I have purchased several homes in the past and this was by far the most organized, straight forward, easy and fast that I have experienced! Michael was above and beyond exceptional! What an asset to Rocket Mortgage!! You rarely come across someone that exceeds your exceptions and Michael deserves more than the 5 star rating!! I am overcome with disbelief at how incredible the experience was with Rocket Mortgage! Thank you Michael!Read MoreRead Less
Jessica Haley
Jason managed to get our loan closed in less than 30 days with the Christmas and New Year's Holidays included in that time frame! The seller was very adamant about the closing date and we were worried we would lose the property. When there was a hiccup in the process Jason personally got on the phone with the HR department at my employer and persuaded them to help. Our realtor and our title ...Jason managed to get our loan closed in less than 30 days with the Christmas and New Year's Holidays included in that time frame! The seller was very adamant about the closing date and we were worried we would lose the property. When there was a hiccup in the process Jason personally got on the phone with the HR department at my employer and persuaded them to help. Our realtor and our title company were both amazed that the loan got done so quickly. We would definitely recommend Jason for quick, prompt and friendly service.Read MoreRead Less
Glenna Fix
Jack was excellent to work with - he was very responsive and helped move the process forward in a prompt and efficient manner.