Rocket Franchise Reviews

Rocket Franchise's Reviews

Chandler Nash
I had the privilege of working with Joe in the last month. When I had a question, Joe answered it. When troubles came up in the process, they were fixed. When people were unable to be contacted, Joe made sure that they called me back within the hour. Joe is a true PROFESSIONAL and I look forward to doing many deals with him over the years.
Nicole Estrada
He was awesome!! Was there to answer my all questions.
Rajesh Rajaram
Joe Wilson was always very professional in his interaction with me. The web interface made the whole process as painless as possible. Thank you very much for all the support
Angie Weaver
I'm very grateful I had Joe helping me through the process of buying my first home. He never failed to explain everything that I had questions about. His responses were always timely. We even spoke on a Sunday once. Thanks Joe!
Rosie Jennings
Thank you Joe Wilson! With Joe's encouragement and expertise, I was able to not only understand the mortgage process, but to buy my FIRST home (by myself!) at the age of 62! He gave me the confidence that I needed to proceed and was professional from start to finish. He answered every question that I asked or referred me to someone else if that was appropriate. I would strongly recommend ...Thank you Joe Wilson! With Joe's encouragement and expertise, I was able to not only understand the mortgage process, but to buy my FIRST home (by myself!) at the age of 62! He gave me the confidence that I needed to proceed and was professional from start to finish. He answered every question that I asked or referred me to someone else if that was appropriate. I would strongly recommend Rocket Mortgage to anyone looking to refinance or buy a new home!Read MoreRead Less
Liz Watson
The BEST.................easy to work with, always there when you needed him and his follow-ups were awesome. We never felt like we were alone through the process. Joe was diligent in keeping us informed and explained anything and everything we asked. His patience, attitude and calm presence made what could have been an extremely stressful experience a very manageable one. John & I felt like we ...The BEST.................easy to work with, always there when you needed him and his follow-ups were awesome. We never felt like we were alone through the process. Joe was diligent in keeping us informed and explained anything and everything we asked. His patience, attitude and calm presence made what could have been an extremely stressful experience a very manageable one. John & I felt like we said good-bye to a friend when it was over.Read MoreRead Less
Susan King
Although I do not usually write online reviews I felt the level of customer service and support throughout the mortgage process warranted at the very least recognition with a review for how Wilson . From the very moment we contacted Joe -he was professional and caring. His passion and presence throughout the process was exceptional. Every interaction was supportive and his follow through was ...Although I do not usually write online reviews I felt the level of customer service and support throughout the mortgage process warranted at the very least recognition with a review for how Wilson . From the very moment we contacted Joe -he was professional and caring. His passion and presence throughout the process was exceptional. Every interaction was supportive and his follow through was outstanding. Joe provided us with realistic expectations throughout the process. We felt informed every step of the way. Most importantly we felt that our finding the home of our dreams and obtaining the best interest rate for our mortgage was as important to Joe as it was to us. I have already recommended him to three other friends and family members when they are ready to purchase another home. We are so very grateful and love our new home! Best, Susan and Tom King Read MoreRead Less
Liz Short
Joe was very helpful during the purchase of our condo in Florida. He was prompt in returning calls and always had the correct information. I would recommend him to anyone starting the loan process. Thank you, Joe for your help. Liz Koerner
Ken Kuznicki
My family and I had been looking at a number of homes for months, including the one we eventually purchased. Since the beginning, Joe was our guy. He did an excellent job of periodically checking in to see if there had been progress towards purchasing a home and seeing if there was anything that he could help with. Every time we reached out to him and he was not immediately available, he got to...My family and I had been looking at a number of homes for months, including the one we eventually purchased. Since the beginning, Joe was our guy. He did an excellent job of periodically checking in to see if there had been progress towards purchasing a home and seeing if there was anything that he could help with. Every time we reached out to him and he was not immediately available, he got to us very quickly! Eventually, when we got to the point where we had a purchase agreement in-place, Joe went over and above in walking us through everything that needed to happen to get through in the expedited manner than the Sellers needed this to go through...
...As it turned out, through the help of Joe and the team he worked with, we were able to go from signed purchase agreement to mortgage close in 3 weeks! It was fantastic!
Thanks Joe!Read MoreRead Less
JP Rendel
Joe was great, he made the process easy. He is great to work with, and it was always easy to reach him When I had a questions. He is both professional and friendly, possessing more than the required knowledge to get the best for his clients. Highly recommended!