Rocket Franchise Reviews

Rocket Franchise's Reviews

Max Berry
Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless process and I never felt like getting a home loan was a chore or a burden.
Cynthia Solarz
OMG Sam has been so helpful and patient! Quite honestly, I went with Rocket Mortgage because of Sam. He is super responsive - even late at night (sorry Sam!) when I've questions. Also, he's just a nice person and I found him to be trustworthy. Good job Sam! Thank you!
Fiona N Osier
I started working with Cory in the fall of 2015 when I initially was starting to look into buying a house. I really had no idea of what to expect when purchasing a house so it was a little overwhelming to say the least. I was tied into a town house lease until June of 2016 so Cory had to deal with my non stop questions for 6 months . I can't tell you how many emails and phone calls he made to me ...I started working with Cory in the fall of 2015 when I initially was starting to look into buying a house. I really had no idea of what to expect when purchasing a house so it was a little overwhelming to say the least. I was tied into a town house lease until June of 2016 so Cory had to deal with my non stop questions for 6 months . I can't tell you how many emails and phone calls he made to me at all times of the day to respond to my questions. He has done everything he told me he was going to and within the time frame he told me he would. I feel like he has become a friend and someone I can really trust and to look out for my best interests. This has been a long process because of my situation and he has been patient and understanding of my needs along the way. He has made an intimidating process into something enjoyable for my first house purchase. I am a service manager at a Ford dealership and I realize that good customer service is paramount , and only can hope my customers are treated as well by my staff as I was by Cory. He really has gone above and beyond to make my home purchase a great experience that anyone would appreciate. The best of the best in my opinion !Read MoreRead Less
Shaun Park
Kristina was excellent and answered all my questions in a timely manner.
Heather Haberman
Joe was great, he went the extra mile to make sure I had what I needed and also checked in periodically to see how things were going
Jarrod Skillman
She has been very helpful and friendly. Courtney has made this process stress free. She is the best.! Thanks
Laurian Duncan
I was skeptical about even trying for a home loan and honestly, Joe is the reason I persevered with the whole process. He was helpful and understanding and was able to get the answers I was wanting or putting me in touch with someone who could.
Bet Killian
Hi Jeremy, It was nice talking with you a week or so ago. My experience with you from the first time I spoke to you and throughout the process of me refinancing my home, was by far the best experience I have ever had with mortgage companies and prior representation on their part. You were very informative, patient to explain the steps to be taken, professional, and made the experience
a terrific...Hi Jeremy, It was nice talking with you a week or so ago. My experience with you from the first time I spoke to you and throughout the process of me refinancing my home, was by far the best experience I have ever had with mortgage companies and prior representation on their part. You were very informative, patient to explain the steps to be taken, professional, and made the experience
a terrific one. Kudos to you!!!!! Thank you again for your exceptional help with my refinance.

Elizabeth Killian
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Stephanie Babinat
I think Brian was the manager I had asked for when things were going wrong I feel he got right on it and did all he could to get things to be done on the 4-22-16 since I would be out more money since I have been in a motel since I was told I could have this done the 4-7-16 and had to sale our family dog since we had not place to put him so much money time a way from my job as well as my husband to...I think Brian was the manager I had asked for when things were going wrong I feel he got right on it and did all he could to get things to be done on the 4-22-16 since I would be out more money since I have been in a motel since I was told I could have this done the 4-7-16 and had to sale our family dog since we had not place to put him so much money time a way from my job as well as my husband to fix the place I wish he would have stepped in sooner the sad part I had to ask as unhappy as I was I could never say I want to get a home I should have never done this I have sold things to get my family food & things we need to get for the home since we have ants and much more that is wrong I feel lied to just took as a fool for someone to make a sale.Read MoreRead Less
Heather Lynch
Cory was the first person I spoke to at Rocket Mortgage and because of his thorough, quick and friendly support I decided to look no further for my mortgage needs. Cory worked at all hours to make sure my experience was perfect. I would recommend him to anyone looking for a great mortgage experience.