Rocket Franchise Reviews

Rocket Franchise's Reviews

Kathy Wallace
Julie went above and beyond to make our experience with Rocket Mortgage a pleasant one. There were a few snags that had to be cleared up with our refinance but Julie helped me all the way through to the end. I would use Julie again for sure! She was so pleasant and positive and always there for me with any question or concern I had.
Brenda Chadwell
Hi Jose, Thank you for everything. Had a great experience again with Rocket Mortgage. I recommend them to anyone wanting to finance or re-finance there home.
Suzie Ryder
Jose was excellent. Everything went smoothly. He knows his business well.
Jillian Jensen
From our very first conversation, Julie struck me as professional, very easy going and experienced in this field. Every step of this mortgage process was smooth. When we came upon one issue that needed extra attention, Julie helped solve it with minimal delay. I was doing a refinance translation, but Julie would be my go-to gal if I ever needed a new purchase loan!
Alan Bradford
I was so glad when I called that Mike answered the phone. A wonderful man who really cares for people. Everything was too easy after that !!!
Gordon McCauley
After a representative from another lending company provided a less than pleasant encounter, we called Jack with whom we had previous experience. He treated us with respect, saved us thousands of dollars, and has continued to be there for us.

We are very pleased with Jack and the entire Rocket Mortgage team.
Bobby Cline
I have never had a better customer service experience than what I have experienced with Jason Scherbarth, in any industry, under any circumstances. It was a long process for my family during the pre-approval, buying and selling period and Jason went way ABOVE AND BEYOND than what could have been expected, was available basically 24/7 and EVERY word he said was professional and accurate. He will ...I have never had a better customer service experience than what I have experienced with Jason Scherbarth, in any industry, under any circumstances. It was a long process for my family during the pre-approval, buying and selling period and Jason went way ABOVE AND BEYOND than what could have been expected, was available basically 24/7 and EVERY word he said was professional and accurate. He will receive every referral and business any family or friends need in the future, and certainly from myself next time I need any help. Thanks Jason!Read MoreRead Less
Stuart Mays
We just purchased our first home and were not sure how the mortgage process worked. Luckily we had
Joe Wilson on our side. From the first phone call he was informative and understanding. If we were unsure of a step or needed help with anything, Joe was there for us. Always called right back with the answer, even when he was not scheduled to be in the office.
Thank you for helping us purchase the ...We just purchased our first home and were not sure how the mortgage process worked. Luckily we had
Joe Wilson on our side. From the first phone call he was informative and understanding. If we were unsure of a step or needed help with anything, Joe was there for us. Always called right back with the answer, even when he was not scheduled to be in the office.
Thank you for helping us purchase the perfect home.Read MoreRead Less
Andy White
Jack kept in touch and followed up very well. If anything we had too much information. It was easy and painless and all the work was done when it said it would be. Very professional.
Janice Cameron
Jacob was very helpful. He took time to explain each step making this process pain free. I highly recommend Rocket Mortgage to my friends