Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage Sales
684 Reviews
Patricia Yeo

"I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home. I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention. We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them. We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt. A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased. While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call. A very heart felt Thank to all who made this possible. The Yeo’s Patricia and Donald "

Dan Griffith
Dan Griffith

Dan Griffith
Rocket Mortgage Sales
646 Reviews
Ro Morgan

"So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and ...So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and upbeat tone “all the time” the very most important thing to me is honesty and that’s what you’re going to get from Dan!! What he tells you, you can count on ! and you don’t have to worry or stress that you’re being told one thing and in the end it’s going to be something else. That is priceless in my book. He is spot on, he is on top of things you never wait a day sometimes not even a couple of minutes to get a response to an email or call, even very late at night when the poor guy should be sleeping— he’s just completely on top of everything. You’re never left wondering and no matter how many times you have a question that in some form or another you may have already asked, you’re only met with a cheerful tone and an attitude of wanting to make sure that you feel comfortable and you understand. To be honest 10 years ago when I started with Rocket Mortgage there was a gentleman named Corey and this is who he was —he had to give me some Toughlove a few times but he did exactly what he told me in our first conversation he was going to do ! we actually had moved away earlier this year to another loan company because of an interest rate and I can’t tell you enough how grateful I am to be back home with Rocket Mortgage !! and to have worked with Dan ! Dan had big shoes to fill and he knew it and he filled them perfectly. Because like I said everything Dan said he was going to make happen, happened! I couldn’t be happier to be back home with Rocket Mortgage I feel confident and like I don’t have to worry and that is certainly a plus any time and especially in these times. I tend to be a nervous person and sometimes I asked the same questions several times and again all I’ve ever been met with is a joyous attitude and exact information and the genuine concern to make sure I understood. Every person that will read this, you don’t know me, but I am a person that looks for everyone to be a person of their word because that’s all we really have in this life that’s ours is our word, and you can count on Dan’s word ! and that’s priceless! I want to thank Dan so much. Thank you Dan. And anyone reading this, don’t hesitate to work with Dan for a second, you will be extremely happy. Rosie M. CA"

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage Sales
642 Reviews
Sharon O'Hara

"Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us. Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home. Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!"

Rocket Mortgage Sales' Reviews

Ann Wall
Made the whole process very user friendly
Carmen Miranda
The process was easy. I had credit card debt that was stressful. Brandon helped me figure out a reasonable solution. The close was fairly quick. He was always responsive via text. I highly recommend him & Rocket.
Kenneth Cotton
Top tier service start to finish. Quick and helpful responses to any questions. Super patient and easy to work with. Already referred to one friend, 10/10 will continue to recommend and would work with again.
Barbara Salatto
Absolutely amazing. Only one phone call and I had a loan with a fantastic rate. I truly appreciate how quickly and efficiently aren’t handled my home improvement loan. I would certainly recommend him.
Marisol Urena
Shery was incredibly helpful and knowledgeable. She explained my mortgage statement clearly and gave me great advice on how I can improve. I truly appreciate her guidance and support!
Juli SMembroidery
He was great! Very helpful and always willing to answer my many questions. Made it a positive experience.
David Shaul
We had a fantastic experience with Jeff. He was professional, knowledgeable, and was very responsive. Highly recommend.
Carlos Grajeda
In my home we referred to Paul Samartgedes as the Rocket Man! During the process we asked him many questions about loan, at times probably the same question just to be sure. Paul was always very courteous , kind and patient. I am glad he was our contact person / banker? We received great guidance and direction from him. We certainly appreciate all he did for us and made us feel comfortable.
Thank ...In my home we referred to Paul Samartgedes as the Rocket Man! During the process we asked him many questions about loan, at times probably the same question just to be sure. Paul was always very courteous , kind and patient. I am glad he was our contact person / banker? We received great guidance and direction from him. We certainly appreciate all he did for us and made us feel comfortable.
Thank you Mr.Samartgedes
Mr. & Mrs Carlos Grajeda……6 stars!Read MoreRead Less
Monica Holliday
Thanks! You gave me breathing room.
Tamara Geiser
This review is for both Brooke and Nicole Portis; really the entire team. Rocket Mortgage purchased Mr. Cooper who serviced my primary veteran's mortgage. I made my monthly payments via their portal, but I had no other history with them. Move forward to 2026. We needed to purchase a home for my daughter, her husband and four children. Since the home would not be my primary residence, I had to...This review is for both Brooke and Nicole Portis; really the entire team. Rocket Mortgage purchased Mr. Cooper who serviced my primary veteran's mortgage. I made my monthly payments via their portal, but I had no other history with them. Move forward to 2026. We needed to purchase a home for my daughter, her husband and four children. Since the home would not be my primary residence, I had to finance it as an investment property which required a significant down payment. I had to access equity from our farm in order to cover the down payment and closing costs. Brooke did a wonderful job communicating the loan details, locking in the interest rates and remaining fully engaged. Once I committed to the loans, Nicole was assigned to my accounts. She was amazing. Absolutely amazing. I've heard nightmares about online mortgage companies, but Rocket Mortgage is exceptional and has an excellent efficient process that keeps everything moving. The portal was kept updated with tasks I need to complete; along with the tasks the Rocket team was completing. I would definitely use them again in the future. Closing was complete on both the home equity and the investment property within 32 days. It would have been finished at least a week earlier if we had not needed to fix a major safety issue with our deck railing. (missing balusters and spaced 6" apart instead of < 4" by Ohio code).Read MoreRead Less