Rocket Franchise Reviews

Rocket Franchise's Reviews

Lauren Plimpton
Working with Jillian was a highlight of our home buying process!! From our initial consultation to our final signing (and beyond), Jillian has been extremely thorough, present and personable. I would recommend Jillian to absolutely every single friend, family member, neighbor and even stranger I walk by!
Lenita Parrish
Jillian was great to work with through the process of purchasing my home. Her guidance and support made the experience run smoothly. She was always available. I would definitely highly recommend her to anyone.
Thank you, Jill!

Lenita Parrish
Dee Tee
I cannot speak highly enough of Teala Smith! As a first-time homebuyer, I was navigating uncharted waters, but Teala was there every step of the way to guide me through the process with patience and expertise. She made sure I understood each aspect and never let me feel overwhelmed. Her regular communication kept me informed and reassured, turning what could have been a daunting experience into a ...I cannot speak highly enough of Teala Smith! As a first-time homebuyer, I was navigating uncharted waters, but Teala was there every step of the way to guide me through the process with patience and expertise. She made sure I understood each aspect and never let me feel overwhelmed. Her regular communication kept me informed and reassured, turning what could have been a daunting experience into a smooth journey to homeownership. Teala once again proved to be an invaluable asset. Her clear and consistent communication made the process a breeze, alleviating any potential stress.What truly sets Teala apart is her dedication to her clients' satisfaction. Even after closing, she continued to check in to ensure everything was going smoothly. Her personalized attention and unwavering support make her not just a lender, but a trusted partner in the home buying journey.I wholeheartedly recommend Teala to anyone in need of a lender. Her professionalism, knowledge, and genuine care for her clients make her the obvious choice for any home financing needs. I wouldn't hesitate to work with her again and i intend on sending everyone her way. Thank you, Teala, for making my homeownership dreams a reality!
May God bless you & your family always!

The Dynamic Duo: My Brokerage & Rocket Mortgage

Thanks to the exceptional teamwork between my realtor, Michael Albright from MyBrokerage, and Teala Smith, my loan officer at Rocket Mortgage, my home buying experience surpassed all expectations. Michael's expertise in the real estate market and his dedication to me as his client was evident from the start. He seamlessly connected me with Teala, who proved to be a consummate professional at Rocket Mortgage. Teala's expert guidance and smooth handling of the loan process, coupled with Michael's diligent support, ensured a stress-free journey from start to finish. Teala's professionalism shone through, especially when addressing any questions or concerns raised by others involved in my loan process (bank personnel). Thanks to Michael's and Teala's unwavering dedication, I'm now happily (almost settled) in my new home, unpacking is a beast, lol! I wholeheartedly recommend Michael Albright from MyBrokerage and Teala Smith from Rocket Mortgage to anyone seeking a seamless and professional home buying experience. May God bless them, everyone involved behind the scenes and their families.
Love, Dee Terlaje

Edit to add: Even well after closing, Teala is always a phone call away whenever I have questions or need answers. Both Michael and Teala make for such a dynamic duo in their field of expertise!Read MoreRead Less
Cheryllynn Norwood
My husband and I were trying to purchase our first home. We decided to give rocket mortgage a call and we got Brett on the phone. My husband sat and talk with him while I listened, and Brett gave us so much hope. We work with Brett continuously and his team. He walked us through everything explained everything and made our process easy. Anytime we had any questions we called Brett and he would ...My husband and I were trying to purchase our first home. We decided to give rocket mortgage a call and we got Brett on the phone. My husband sat and talk with him while I listened, and Brett gave us so much hope. We work with Brett continuously and his team. He walked us through everything explained everything and made our process easy. Anytime we had any questions we called Brett and he would explain it to us and assure us along the way. We purchased our homeRead MoreRead Less
Bryan Nguyen
When we first spoke, I communicated my goals to Jillian. She actively listened and advocated for me through the entire process. I went from just browsing to purchasing with absolute confidence. Thank you, Jillian for all of it!
Liz Hayes
From our initial consultation to the final signing, Jillian provided exceptional support and guidance every step of the way. She took the time to understand my financial goals and circumstances, ensuring that she could offer the best possible mortgage options tailored to my needs. Communication was another area where Jillian excelled. She was always prompt in responding to my inquiries and kept me...From our initial consultation to the final signing, Jillian provided exceptional support and guidance every step of the way. She took the time to understand my financial goals and circumstances, ensuring that she could offer the best possible mortgage options tailored to my needs. Communication was another area where Jillian excelled. She was always prompt in responding to my inquiries and kept me updated on the progress of my application. Would absolutely work with Jillian again in the future.Read MoreRead Less
Lacy Hall
As a REALTOR®️ we have high expectations from the lenders we work with. We want someone who is available, pays attention to detail, and makes the clients a top priority! Chad checks all these boxes and more! Our transactions are smooth and communication is top notch! I would recommend him to anyone with lending needs! 10/10
Michelle Rea
I have bought 6 houses over the last 40 years. I’ve never had as easy an experience as I had with Cory and the Rocket Mortgage team. Cory was always available to answer questions, and even helped us with a strategy for the offer we made on this last house. I would highly recommend him if you need a mortgage. You won’t be sorry!
Becky Long
I am so grateful that our realtor referred us to Matthew for our mortgage loan. He answered every single question I had along the way and kept trying to explain it in different ways when I didn't understand right away. He went above and beyond what I thought a mortgage lender would do. Mortgages are very complex and Matthew made it as painless as can be.
Lauren Mix
Ryan has done our mortgage on 2 purchases, and we plan to use him if we buy anything in the future. He is absolutely wonderful to work with. He's very responsive, reliable and knowledgeable. Ryan is very friendly and communicates clearly through every step of the process. Knowing Ryan was handling our mortgage gave us tremendous peace of mind during the stressful process of buying a home. I highly...Ryan has done our mortgage on 2 purchases, and we plan to use him if we buy anything in the future. He is absolutely wonderful to work with. He's very responsive, reliable and knowledgeable. Ryan is very friendly and communicates clearly through every step of the process. Knowing Ryan was handling our mortgage gave us tremendous peace of mind during the stressful process of buying a home. I highly recommend him and his team!Read MoreRead Less