Rocket Franchise Reviews

Rocket Franchise's Reviews

Leila Sablawan
I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way.

From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided ...
I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way.

From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided me through every step of the process, ensuring that I understood each aspect and felt confident in my decisions. Their expertise in the field was evident, and they were always available to address any questions or concerns I had promptly.

One of the standout qualities of my loan officer was their excellent communication skills. They consistently kept me informed with regular updates on the progress of my loan, ensuring I stayed up to date with any changes or requirements. Whether it was through phone calls, emails, or even in-person meetings, they were always responsive, friendly, and ready to assist.

What truly set my loan officer apart was their willingness to go above and beyond. They took the time to explain complex financial jargon in a way that was easy to understand, offering personalized advice and tailored solutions to meet my specific needs. They proactively explored different options, ensuring that I secured the most favorable terms for my loan. It was evident that they genuinely cared about my financial well-being and were committed to finding the best possible outcome.

The efficiency and organization demonstrated by my loan officer were remarkable. They diligently collected and processed all required documentation, ensuring a smooth and streamlined application process. They were proactive in addressing any potential roadblocks, effectively managing any challenges that arose. Their attention to detail helped to minimize any delays and ensured a timely loan approval.

Overall, my experience with my loan officer was exceptional, and I highly recommend their services. Their professionalism, expertise, excellent communication, and dedication to providing exceptional customer service made the loan process stress-free and straightforward. If you are looking for a loan officer who will put your needs first and provide a seamless borrowing experience, I enthusiastically endorse the services of my loan officer. They are a true asset in the finance industry, and I am grateful for their support.
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Devin Tryan
Ryan and his team are so amazing to work with. They update us in every step of the way. Highly recommended and would love to work with him and his team again. Mahalo! -Devin Tryan
Roger Chairez
Very easy to work with , answered all questions in timely fashion . Made the entire process a breeze. Highly recommend!
Chris Smith
Thomas went above and beyond ensuring all of my needs and expectations were met. He made sure I had a complete and full understanding on everything before moving forward with the process. Anytime I had a question or needed some information on something, he was always quick to answer and guide me through it. 100 out of 10 in my book. HIGHLY recommend Thomas as your loan officer.
Missy Meyer
We worked with Andrew to refinance our home mortgage loan, and he was awesome. He was very knowledgeable, a great communicator, and he kept us informed through the entire process while finding us a great rate. We’ll trust him to take care of all our mortgage needs from now on and would recommend him to anyone!
Ben Crester Sabondo
Tito is hands on with questions and made my first time home purchasing easy. He’s easy to work with and checks on my documents making sure I am up to date. He and his team are dependable when you have questions and they respond timely. Will definitely recommend for homebuyers!
Abby Nelms
Andrew is incredible to work with. He helped me through the process of refinancing my home loan by educating me on all of my different options and ultimately helping me get a great new rate! I highly recommend working with Andrew!
Michael Haskell
Andrew ensured a smooth and painless process! Will definitely contact him for future needs.
Danielle Auth
Kandi helped me buy my first house and made me feel calm and confident through the entire process. I would highly recommend to anyone looking to buy a house!
Scott While
Cynthia was an amazing person to work with when buying my first home. From my first phone interaction with her, she was very friendly and knowledgeable in the home loan business, answering any questions I had in a manner I could understand.
She was always available when I needed her and made the home buying process go extremely smoothly. She came to my closing and I got to put a friendly face to ...
Cynthia was an amazing person to work with when buying my first home. From my first phone interaction with her, she was very friendly and knowledgeable in the home loan business, answering any questions I had in a manner I could understand.
She was always available when I needed her and made the home buying process go extremely smoothly. She came to my closing and I got to put a friendly face to her name. I am really glad that I got to work with her through the home-buying process!
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