Rocket Franchise Reviews

Rocket Franchise's Reviews

Haley Lawter
Nick was great! I was going to work with another loan officer but she told me it would take a month to get me preapproved, I called nick on a Saturday, I was approved by Sunday evening! Not only did he work on the weekend to help me but he got everything done so quick and smooth. Would highly recommend.
RoseMary Penn
Jason was so helpful with my home purchase, answered any and all questions, explained everything, made the whole process so much easier!
Jim Gay
Jason is hands down the most knowledgeable and the most helpful mortgage professional I have worked with in 30+ years. He is completely focused on customer service. On a recent mortgage the insurance broker threw a wrench in at the last minute. Rather than waiting for the insurance agent to fix it, Jason jumped in and took the actions necessary to resolve the issue. SUPER IMPRESSIVE! I am very ...Jason is hands down the most knowledgeable and the most helpful mortgage professional I have worked with in 30+ years. He is completely focused on customer service. On a recent mortgage the insurance broker threw a wrench in at the last minute. Rather than waiting for the insurance agent to fix it, Jason jumped in and took the actions necessary to resolve the issue. SUPER IMPRESSIVE! I am very grateful to now have Jason on my team.Read MoreRead Less
Thomas LaBadia
Jason was wonderful to work with. He was on top of things from day one and made the whole process so easy for us. This is not my first mortgage experience but it has been by far the best one I have had. High recommend Jason and Rocket Mortgage.
Lacey Townsend
Jason goes above and beyond every time, without a doubt. His communication is excellent which is key for getting a deal from contract to close. He is always solution-focused and quick to solve any issue that arises. You get personalized service and true connection. 10/10 reccomend!
Isaac Chavez
Very quick and professional. Does everything on a timely manner and makes sure you close for house! Very awesome!
Joshua Villagomez
Working with Nick was awesome. It was my first time applying for a home loan but the process felt super simple thanks to Nick. He's for sure someone I would like to work with again, and will also be referring friends to.
John Dawes
Moe Hassan has exceeded exceptional! His interpersonal skills, knowledge, and concern for his client has made mortgage matters seamless from application through closing! I highly recommend Moe for your mortgage loan.
Leila Sablawan
I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way.

From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided ...I recently had the pleasure of working with an outstanding loan officer Brad, and I am delighted to share my experience. Throughout the loan process, my loan officer's exceptional service and expertise exceeded my expectations in every way.

From the initial consultation to the final approval, my loan officer displayed a high level of professionalism, knowledge, and attention to detail. They guided me through every step of the process, ensuring that I understood each aspect and felt confident in my decisions. Their expertise in the field was evident, and they were always available to address any questions or concerns I had promptly.

One of the standout qualities of my loan officer was their excellent communication skills. They consistently kept me informed with regular updates on the progress of my loan, ensuring I stayed up to date with any changes or requirements. Whether it was through phone calls, emails, or even in-person meetings, they were always responsive, friendly, and ready to assist.

What truly set my loan officer apart was their willingness to go above and beyond. They took the time to explain complex financial jargon in a way that was easy to understand, offering personalized advice and tailored solutions to meet my specific needs. They proactively explored different options, ensuring that I secured the most favorable terms for my loan. It was evident that they genuinely cared about my financial well-being and were committed to finding the best possible outcome.

The efficiency and organization demonstrated by my loan officer were remarkable. They diligently collected and processed all required documentation, ensuring a smooth and streamlined application process. They were proactive in addressing any potential roadblocks, effectively managing any challenges that arose. Their attention to detail helped to minimize any delays and ensured a timely loan approval.

Overall, my experience with my loan officer was exceptional, and I highly recommend their services. Their professionalism, expertise, excellent communication, and dedication to providing exceptional customer service made the loan process stress-free and straightforward. If you are looking for a loan officer who will put your needs first and provide a seamless borrowing experience, I enthusiastically endorse the services of my loan officer. They are a true asset in the finance industry, and I am grateful for their support.Read MoreRead Less
Devin Tryan
Ryan and his team are so amazing to work with. They update us in every step of the way. Highly recommended and would love to work with him and his team again. Mahalo! -Devin Tryan