Rocket Franchise Reviews

Rocket Franchise's Reviews

Lisa Akers
Mark was a pleasure to work with! He was attentive and professional, helping to navigate us through the purchase process each step of the way!! We would definitely consult with Mark on any future endeavors.
Carol Kemm
Cory Sheena with Rocket Mortgage is exactly what I needed in a loan officer. He was there for me every step of the way with such a positive attitude. Cory was quick and knowledgeable throughout the entire process. If you need the best loan officer ever, Cory is the man!
Barbara Muse-Myers
Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest!

I had not purchased a home in over 40 years and had always gone through my bank. I contacted my bank to compare rates and it was a night mare, never having the same person call me back. I had the opportunity ...Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest!

I had not purchased a home in over 40 years and had always gone through my bank. I contacted my bank to compare rates and it was a night mare, never having the same person call me back. I had the opportunity knowing Kandi for many years as a friend and a Business to Client relationship. She was always upbeat and very personable.

Buying a condo is different than a home and Kandi educated me on the process and requirements for a condo. The process was challenging at times, but Kandi made sure I understood the process and explained all details and what to expect. She responds immediately to my questions and concern, plus keeping me up to date on the process. Kandi does not work on a banking schedule, she was there for me from start to finish, 24/7.

It amazed me how smooth and easy my closing was, and I didn’t even have to travel to Florida. Wow, things have changed. The complete process was so simple as
almost everything is done on line.

Kandi is excellent at her job with outstanding service!

I highly recommend Kandi Galler, Loan Officer when purchasing your next home or condo.Read MoreRead Less
Demelash Areda
We believe we are very well taken care of by Cory. He is a great agent to work with by being available when we needed him, going extra mile to ensure that we are comfortable with the entire property buying process.He helped us secure a great property with fantastic price. His communication and negotiation skills are incredibly solid.He guided us to be “informed buyers “ by providing expert advice...We believe we are very well taken care of by Cory. He is a great agent to work with by being available when we needed him, going extra mile to ensure that we are comfortable with the entire property buying process.He helped us secure a great property with fantastic price. His communication and negotiation skills are incredibly solid.He guided us to be “informed buyers “ by providing expert advice on current housing market and the en process. We are highly satisfied.Read MoreRead Less
Kayla Tatum
Bill was nothing short of outstanding. I’ve dealt with many mortgage lenders before and communication was always an issue. Bill kept me in the loop with even the minor updates which I greatly appreciated. I truly felt he had my best interest at heart. Won’t hesitate to use him again. Thanks Bill!
Sha Rhonda Billups
I’ve worked with Justin on my original home purchase in 2020 and recently on a home equity loan, both times the process was smooth, Justin was always available to answer questions as well as continued to keep me updated on the process up to closing. When I’m ready to purchase my next home I’ll definitely be in contact with him. Thanks Justin for always providing great service and an excellent ...I’ve worked with Justin on my original home purchase in 2020 and recently on a home equity loan, both times the process was smooth, Justin was always available to answer questions as well as continued to keep me updated on the process up to closing. When I’m ready to purchase my next home I’ll definitely be in contact with him. Thanks Justin for always providing great service and an excellent experience.Read MoreRead Less
Jackie Reuben
I cannot praise Carlos highly enough! It was such a great experience working with Carlos as my lender. Not only is he extremely knowledgeable, but he also was available at any time of day to answer my questions or rerun numbers. And he truly cares…he even surprised me at the closing by showing up with a beautiful orchid. I definitely will work with Carlos for all my future real estate needs, and ...I cannot praise Carlos highly enough! It was such a great experience working with Carlos as my lender. Not only is he extremely knowledgeable, but he also was available at any time of day to answer my questions or rerun numbers. And he truly cares…he even surprised me at the closing by showing up with a beautiful orchid. I definitely will work with Carlos for all my future real estate needs, and suggest you do too!Read MoreRead Less
Garrett Lawlor
Kandi was incredibly helpful during the entire process. She was always available for any questions that arose, and was able to explain anything
Kody K Socialproof Verified
Bill was very easy to work with, and kept me informed throughout the whole process!
Gracie Cieszlak Socialproof Verified
Cory was absolutely amazing to work with! He made the process incredibly quick and easy. Cory was able to answer every question we had and give us all the information we needed to make us feel comfortable and confident moving forward. He also frequently updated us throughout the process and clearly laid out our next steps. Every step/task was explained so that we could easily understand what ...Cory was absolutely amazing to work with! He made the process incredibly quick and easy. Cory was able to answer every question we had and give us all the information we needed to make us feel comfortable and confident moving forward. He also frequently updated us throughout the process and clearly laid out our next steps. Every step/task was explained so that we could easily understand what needed to be done and what would happen next. Cory made our first time home buying process stress-free free and we would absolutely recommend him as a lender!Read MoreRead Less