Rocket Franchise Reviews

Rocket Franchise's Reviews

Paul Ng
Luke was exceptional in his communication, execution, and efficiency. Best loan officer I ever worked with.
Richard Rossi
Chuck is the man. He gave me great service , and got things done! He was there from start to finish.
Tracy Carr
I am a Realtor who worked with Dan on a recent transaction. Dan was responsive (even answered from the beach) and professional throughout our entire transaction. He exhibited a high level of patience and provided strategies needed in this competitive market to get our clients under contract. I highly recommend him!
Kimberly Sellers
Tito is amazing! He helped us get all the information we needed and more to get the ball rolling on purchasing a house. Thanks to him we will never have to rent or move again!!!
Rosetta Realty
Jeff Badley is a ROCKSTAR! He has helped a number of my clients with their financial needs but he also listens to them, he is a fantastic communicator with the clients and the agent(s) involved so we always know where we are in the process, and he gets to the closing table on time. He is a Real Class Act and I look forward to helping many more clients reach their goals with Jeff Badley on our ...Jeff Badley is a ROCKSTAR! He has helped a number of my clients with their financial needs but he also listens to them, he is a fantastic communicator with the clients and the agent(s) involved so we always know where we are in the process, and he gets to the closing table on time. He is a Real Class Act and I look forward to helping many more clients reach their goals with Jeff Badley on our team!Read MoreRead Less
Jim Pollard
Moe made my refinance fast and easy with no surprises
jelon douglas
Justin was nothing short of amazing. It was more than a transaction for him, he really puts his heart into what he does. Very personable, knowledgeable , and made me feel at ease through every point of the transaction. Justin explains everything in detail and doesn't rush at all. Rocket you really have a great one on your team, forever grateful.

Best,
JELON
Loriston Scott
Oscar was friendly and professional, but made what I would call amateur mistakes. I was told he had been in the mortgage business for 30 years, but I think the constant rush to close the deal only made things more chaotic. Oscar is likable and I'm sure he definitely learned something that will not be a problem in the future. If it weren't for that one thing, I would have given him five stars.
Oscar Campa
Reply from Oscar Campa:

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that...I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Lupe Rizzoli
Oscar was knowledgeable about the process, but did not follow through with correcting paperwork to update combined incomes for me and my husband, he then expected us to just accept an additional 10K on our final payment. It was very disappointing since he was highly recommended to us by our realtor.
Oscar Campa
Reply from Oscar Campa:

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that...I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Jennifer Beauliere
Cory and his team at Rocket Mortgage really set themselves apart from other agency’s. They made my home buying process easy and kept me updated on everything that was going on. Cory also took his time to answer my questions and concerns. All around great experience! I would highly recommend Cory and his team!