Alex Palafox

Detroit, MI

NMLS 1512616

Triple Crown Banker

Alex's Reviews

Michael Winn
Alex was very helpful and had all the answers that I asked of.Alex made the whole prosses very easy.Also IAM a blind customer.
Cora Bennett
Alex was very helpful and responsive! This is our 2nd VA home purchase with Rocket Mortgage and it went beautifully. We closed in record time and there were no mistakes at closing. During this pandemic, we are very fortunate to have had such great and speedy service!
Courtney Seanor-Jones
Alex was fantastic! He helped me improve my credit and worked with me for nearly a year to help me to get to the point that I could purchase my home! He was very clear with every step of the process and made home buying very easy and not as scary as people think!
Kirsten O'Driscoll
This was so easy. I could never have expected this because we are self-employed. We had to change things up in the middle of our loan process because my husband got stuck abroad for about 4 weeks and couldn't be at close. He was able to adjust so I could handle this on my own. Responsive, excellent apps/website, great communication. Would completely recommend.
Grant Grabowski
Alex was amazing! He was always very prompt and dug in to find the right answers. We asked a lot of non-standard questions and he always found the right answer. Alex even took over my account, as I had gone through a corporate program, but needed a pre-approval quickly so called Rocket Mortgage directly. He was assigned and was able to carry my account through completion. The entire process was ...Alex was amazing! He was always very prompt and dug in to find the right answers. We asked a lot of non-standard questions and he always found the right answer. Alex even took over my account, as I had gone through a corporate program, but needed a pre-approval quickly so called Rocket Mortgage directly. He was assigned and was able to carry my account through completion. The entire process was easy and painless with Alex. He deserves 5 stars for this account!Read MoreRead Less
Sam DeReign
Alex was responsive and personable. As a first-time buyer, he made sure the process went smoothly for me.
Gareth Wood
Put the humanity into a pretty dry online experience. Buying and financing a house can be daunting — really glad to have Alex on our side .
Alana Lieberman
Alex was very easy to work with. He clearly outlined everything we needed to know about the refi process and made us feel very comfortable with our decision. We will definitely use him again in the future!
Cameron Dumont
Alex has been quick for respond to all of my questions and was very thorough when telling me what I needed to do and because of him I finally have a home that I love. I would highly recommend going with Alex Palafox as your go to lender from Rocket Mortgage!
Catherine Lowe
Amazing to work with!! So easy to get in touch with and explained everything perfectly. I would highly recommend!!