I can't say enough about about Allen's attention to detail, friendliness and support through the process of getting a home equity loan. It made it easy and equally important was the customer transition to the respective departments who handle a portion of the process. WOW is all I have to say, I have worked and still work in customer service and this process was flawless (which is no easy feat). ...I can't say enough about about Allen's attention to detail, friendliness and support through the process of getting a home equity loan. It made it easy and equally important was the customer transition to the respective departments who handle a portion of the process. WOW is all I have to say, I have worked and still work in customer service and this process was flawless (which is no easy feat). Allen made sure that I knew who would call me next and the next person made sure I knew what happen after I worked with them. I will work with Allen again in the future for my loan/mortgage. Thank you.Read MoreRead Less
Dora Melissa
Dora Melissa
551
Allen is the best agent who helped me to process the home loan application smoothly. I'm highly satisfied with his service.
Cosmo
Catherine Best
Catherine Best
551
Allen Ross was very helpful in arranging my re-fi. He let me know what to expect every step of the way and made the whole process easy and enjoyable. I would work with him again in a heartbeat and recommend him most highly to anyone looking to refinance their current mortgage.
Marc Oplinger
Marc Oplinger
551
super responsive and informative. made the refi go very smoothly
Kym Sterner
Kym Sterner
551
Allen was friendly and accessible throughout our 3(!) different experiences with him. He was there to explain when explanations were needed, and just provided information and handled things through email when that was all that was called for. He stayed on top of things to keep the process rolling along, including gently prodding us when we were the culprits slowing things down. I would, and have, ...Allen was friendly and accessible throughout our 3(!) different experiences with him. He was there to explain when explanations were needed, and just provided information and handled things through email when that was all that was called for. He stayed on top of things to keep the process rolling along, including gently prodding us when we were the culprits slowing things down. I would, and have, recommended him to others.Read MoreRead Less
Pam Fairchild
Pam Fairchild
551
Allen was a pleasure to work with. He was knowledgeable, efficient, and friendly. With his experience and guidance obtaining our HELOC went smoothly.
Travis Todd
Travis Todd
551
Allen and his team were the most professional, knowledgeable Mortgage Bankers I have ever worked with. He set proper expectations for every step of the process. I have already sent a handful of referrals his way and will continue to do so. Thank you!!!
Dave Whitley
Dave Whitley
551
I have done 2 Primary mortgage loans and one HELOC with Allen in the last 5 years and I wouldn't turn to anyone else for this process. He is a consummate professional, quick to respond, typically available and very knowledgeable, but more than anything he has tremendous integrity. I don't normally "write reviews" at all, but I made an exception in this case because Allen is an exceptional guy.
Peter Shen
Peter Shen
511
Thevservice he provided was excellent. He showed us to everything on line was helpful.
Katrina Wood
Katrina Wood
551
Experience was Prompt, Courteous, Attention to detail and follow through. Highly recommend. Closure was straight forward and quick.
Rate your experience with Allen
How many stars would you give Allen?
Please provide a rating.
Write Allen a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Allen may use my verified review on social media, in print, and in other contexts that will help Allen's business.