Alondra Huerta Ortiz

NMLS 2239212

Senior Banker I

Alondra's Reviews

Glenda LaBarbera
Alondra is wonderful! We started with a different lender that wasn't giving us timely information. Alondra responded to our questions quickly with detailed answers that allowed us to make informed decisions. I wish everyone could work with Alondra as she made the difference for us.
Nancy Villegas
Alondra provided excellent service! Made the transaction very smooth. Will love to work with her in the future.
Tom Livingston
As a real estate agent and referral partner, we recently closed a deal together with a client who was relocating to another state. Alondra made sure we stayed on top of everything throughout the transaction to ensure we got the deal done and we did. Kudos to her in making this a very smooth transaction so the client could focus on getting his family moved.
Cesar Ruelas
We are finally getting settled into our new home and we are very thankful to have been helped through the whole process by Alondra. Purchasing a home can be very stressful. I had a lot of questions and concerns during the closing process and Alondra made herself available at very early and late times to help with any issues. She was able to beat any rate by other lenders and made sure I was happy ...We are finally getting settled into our new home and we are very thankful to have been helped through the whole process by Alondra. Purchasing a home can be very stressful. I had a lot of questions and concerns during the closing process and Alondra made herself available at very early and late times to help with any issues. She was able to beat any rate by other lenders and made sure I was happy with my options. You can tell she deeply cares about her customers and will continually go the extra mile even after you get into your home. Thank you !Read MoreRead Less
Diane Graves
This woman is amazing. Responsive, friendly, thorough, patient…you name it. I’ve bought a lot of real estate; this has been by far the easiest and least stressful experience!
Saif Rahman
Made my first home purchase a joy! Might have to buy another house just to work with Alondra again.
Daniel Edwards
Alondra worked very hard to get use the best interests rate. She also listened to all my concerns and proactively addressed each one. Purchasing a new home Is a challenging activity but Alondra made it as seamless as possible.
Sherif Zekry
She offered me a rate said I won't send it to you unless you sign today, which is very sketchy I made her send it and didn't sign the reason she was pushing me to sign is because she was charging me a huge origination fee amount and playing with the numbers to convince me she is giving me the best rates how much was she playing with the numbers, she didn't include home owners insurance to convince...She offered me a rate said I won't send it to you unless you sign today, which is very sketchy I made her send it and didn't sign the reason she was pushing me to sign is because she was charging me a huge origination fee amount and playing with the numbers to convince me she is giving me the best rates how much was she playing with the numbers, she didn't include home owners insurance to convince me that the closing costs are going to be less than what I have very sketchy with a bad attitude I don't recommend working with her.Read MoreRead Less
Alondra Huerta Ortiz
Reply from Alondra Huerta Ortiz:

Dear Sherif,

Thank you for taking the time to leave a review. I am writing this to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. As a Licensed Mortgage Expert, it is my priority to meet your loan ...Dear Sherif,

Thank you for taking the time to leave a review. I am writing this to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. As a Licensed Mortgage Expert, it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re earn your trust.Read MoreRead Less