Amy-Nicole Fernandez

Detroit, MI

NMLS 26835

Triple Crown Banker

Amy-Nicole's Reviews

Kris Snyder
Amy did an excellent job handling and processing of my home loan as a function of my relocation.
Dana Wilkins
Amy Fernandez is a very smart and knowledgeable person! She helped my Husband and I with getting everything we needs to get our loan with Rocket Mortgage. When I had a question on the phone or through email, she always had an answer in seconds. Amy gave us one of the best customer service experiences, and made the whole process so easy for us. I would recommend Amy to anyone!
Paula Jimenez
Amy had a great way of establishing rapport from the first phone call. She is a great listener and was able to provide different choices and scenarios. She guided us through the entire process right up to closing. Her customer service is some of the best I have experienced in any industry. She made my relocation process much less painful.
Steve Pella
Amy Fernandez handled our home mortgage, as part of a relocation. She provided guidance and service during the various stages of securing a home loan. Amy was very professional, courteous, competent, prompt, & responsive. In addition, her attitude was always positive and very upbeat in every interaction along the way. The process was a positive experience, and Amy was a big part of making that...Amy Fernandez handled our home mortgage, as part of a relocation. She provided guidance and service during the various stages of securing a home loan. Amy was very professional, courteous, competent, prompt, & responsive. In addition, her attitude was always positive and very upbeat in every interaction along the way. The process was a positive experience, and Amy was a big part of making that happen.Read MoreRead Less
Christie Graves
Amy is very knowledgeable about the entire mortgage process. She made the hassle of getting a mortgage straightforward and uncomplicated. In addition she is friendly and easy to talk to.
Christy McCoy
I worked with Amy on a mortgage for our new home. The time frame for closing was tight and Amy got the job done. Other lenders said they could not meet our time frame, but it was never a second thought for Amy and Rocket Mortgage team. She was great to work with.
Rachel Summerville
We needed to move fast and Amy delivered! She was responsive every step of the way, answering my millions of questions happily and professionally. She was extremely warm and comforting through the stressful mortgage/home purchase process. We were able to find a house and close within 3 weeks!! We have bought homes and refinanced before, this was the first time I really felt like the bank was ...We needed to move fast and Amy delivered! She was responsive every step of the way, answering my millions of questions happily and professionally. She was extremely warm and comforting through the stressful mortgage/home purchase process. We were able to find a house and close within 3 weeks!! We have bought homes and refinanced before, this was the first time I really felt like the bank was working for me and trying their best to make the process easier for me. The application process, approval process and closing were smooth and well explained every step of the way.Read MoreRead Less
Melanie Carrel
Amy did a wonderful job with our relocation from start to finish. She was always cheerful and respectful of our situation. She provided all information we needed for our new home loan in a short time span (often within a single phone call). Amy returns calls promptly, and provides follow up on her actions.
Michele Best
Amy was the consummate professional. She provided prompt, accurate and courteous service. I went back to Amy many times during our transaction with "urgent" requests. She always responded immediately and with the accurate information. I was extremely satisfied with Amy's work during our loan process.
Terri Martin
Professional. Knowledgeable Friendly