Andra Hermz

Detroit, MI

NMLS 2071308

Executive Banker

Andra's Reviews

Sara Boo
Andra’s invaluable knowledge, professionalism and patience in explaining things is what helped me navigate through the home-buying process, which at times proved to be challenging. Her compassion, understanding of my needs and most importantly her honesty made me feel so much more at ease. Her personality is delightful. She exhumes a level of comfort that made me feel confident and that quality is...Andra’s invaluable knowledge, professionalism and patience in explaining things is what helped me navigate through the home-buying process, which at times proved to be challenging. Her compassion, understanding of my needs and most importantly her honesty made me feel so much more at ease. Her personality is delightful. She exhumes a level of comfort that made me feel confident and that quality is tremendous. Her expertise in her field is impressive and I enjoyed working with her. She is definitely a first-class professional and I can’t thank her enough.Read MoreRead Less
Toria Billups
Our experience with Andra was amazing. We had two pre-approvals (one with RocketMortgage and one with another lender (not to be named)). During the pre-approval process she walked us through getting set up with the Rocket Mortgage app, and was great at communicating if there were new things on the "To-Do- List" that needed our attention. At the time we had a signed offer contract, we notified ...Our experience with Andra was amazing. We had two pre-approvals (one with RocketMortgage and one with another lender (not to be named)). During the pre-approval process she walked us through getting set up with the Rocket Mortgage app, and was great at communicating if there were new things on the "To-Do- List" that needed our attention. At the time we had a signed offer contract, we notified both her and the other lender that evening at the same time. Our assumption based on the pre-approval rates of both lenders that we would have ended up choosing the other lender. We were absolutely wrong! Andra contacted us 1st thing in the morning with multiple options/promotions that were available. She did a great job explaining each one the pros and cons and made it extremely easy for us to make a decision. Just from that conversation we truly learned more about the mortgage peice of the home buying process. After that discussion we spoke with my realtor and they recommended looking into an adjustable rate mortgage. Back on the phone with Andra she explained that she had factored that into the options already and on some days depending on rates that makes most sense but based on the day we were locking it was most advantageous for us to go with a fixed rate. After locking the rate the support from Andra and the RocketMortgage team did not end. She was in contact with our realtor and title company. At closing the title company raved at the communication throughout the process with those that were representing including RocketMortgage. We want to thank Andra for her support. We are extremely blessed to have had her in our corner and would recommend her to anyone currently looking to buy a home.

Toria and Joseph BillupsRead MoreRead Less
Judy Collins
Andra was great at helping me get my mortgage loan. She got right on it and I had my loan in no time. Thank you Andra
Bert Gome
Andra Hermz was truly a blessing when it came down the home buying process. Not only was she a true professional, but also very knowledgeable and helpful from start to finish. I would highly recommend her services for anyone looking to purchase or refinance their home as she truly made the entire home buying experience fun and smooth.

Albert G.
Angelo Buenrostro
Andra was absolutely wonderful. She with us during the entire process and we never felt like she was out of reach. She was very knowledgeable, professional, and very pleasant to deal with. She promised my wife and I excellent customer service and she certainly delivered.

- Angelo
Rozzyroz James
I absolutely love Andra…she was so helpful and easy to work with. She definitely made herself available for me and my husband(even doing her off time).She went well beyond to assure Agents that we were good potential buyers . Loved her calls everyday to encourage me as a buyer(and I needed it😊). Andra you are a “10”. I would definitely recommend you to my family and friends. Thanks for ever
Mohamed Ayad
Andra, I really enjoyed the time you helped me to get my mortgage and explaining everything clearly.
Susan Draper
Andra was so easy to work with. She worked with me on several possible loans until I finally bought my house. She has become a valued friend and counselor.
Joanna Soto
Andra’s customer service is exceptional, she has great communication and kno
Andrew Stout
Andra was the most helpful person throughout my entire experience with Rocket Mortgage. She greatly exceeded my expectations, and was overwhelmingly polite as well. I appreciate her hard work and everything she did for me. I would give her six stars if I could!