Andre HewittAlvarez

Detroit, MI

NMLS 1638571

Triple Crown Banker

Andre's Reviews

taylor ware
First time home buyer and Andre did an amazing job walking me through everything and answering all questions I had! Responded in timely manners and really made the process smooth and eased a lot of stress during it!
mds29902
Andre was patient and walked me through the process of becoming a first time home buyer. He definitely made this process stress free for me. I appreciate how attentive he and the rest of the Rocket Mortgage team have been before and now after my closing.
Steven Harvey
Either he's intentionally deceitful or willfully ignorant. Least transparent communicator I've ever worked with. Talked in circles and rarely answered our questions satisfactorily. Examples of why I'll never work with Andre or Rocket Mortgage ever again:

1). We were told qualified for the lowest rate offered at the time (6.5%). No surprise, our credit rating was 833. It wasn't until we got...Either he's intentionally deceitful or willfully ignorant. Least transparent communicator I've ever worked with. Talked in circles and rarely answered our questions satisfactorily. Examples of why I'll never work with Andre or Rocket Mortgage ever again:

1). We were told qualified for the lowest rate offered at the time (6.5%). No surprise, our credit rating was 833. It wasn't until we got our loan estimate that we found out that we'd have to buy down to that rate for $9,616. Information he failed to tell us at the time we got pre-qualified, presumably so that by the time we found out what the cost was we were too far down the road to switch lenders. Speaking of switching lenders...

2). A week before closing, Andre called me and told me our documents might not clear through Rocket's insanely ridiculous process in time. So I told him that I'd had enough and would be switching lenders (which he knew would cost me thousands of dollars). He called me back not an hour later saying we were good to close. So, I stopped the process of getting pre-qualified by the other bank. Then...

3). Two days before closing I get a call from another person at Rocket explaining that our documents were under scrutiny again and it may take up to three weeks together cleared to close. Andre couldn’t even deliver that news himself, likely because of the tongue lashing he’d gotten from my realtor (possibly the nicest young man on Earth btw).

Horrible experience with him and Rocket in general. I can’t wait to refinance.Read MoreRead Less
Andre HewittAlvarez
Reply from Andre HewittAlvarez:

Dear Steven,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Steven,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Johnny Katsanevas
As a realtor, it's always such a blessing and relief when a Loan Officer and their team take amazing care of you and you're buyers. Andre's attention to communication and detail, not only helped us get our offer accepted, but also made it such a stress free process throughout. I'd highly recommend him and have! Thanks Andre:)
Mike Atkin
Andre was great! We didn’t have a treated us like we were his only client. I had a couple questions on a holiday weekend before our closing, and he answered them within a couple hours of me sending them! He was knowledgeable and friendly. Would highly recommend
Kent Younge
Andre, was awesome to work with. He kept us informed of everything that was going on. He followed the whole process through. And made sure to let us know if we need him he was here for us. If you work with Andre you will not be disappointed!
Jordyn Stump
Andre was easy to work with, attentive and kept me well informed during the whole process. Would definitely recommend the whole Rocket Mortgage team!
Skyler Wojahn
Andre made the process very easy, had all the numbers, was never pushy. Would be happy to work with him again in the future
Carlos Ochoa
I worked with Andre on my mortgage, what a great experience, I never thought it would be such an easy process. Andre alway will answer your text, email and phone calls. Andre walk me through the process, than Cody help with the documentation process, the team is excellent. They both are great professionals, my realtor was very happy with the Rocket Mortgage team, I will recommend Rocket mortgage ...I worked with Andre on my mortgage, what a great experience, I never thought it would be such an easy process. Andre alway will answer your text, email and phone calls. Andre walk me through the process, than Cody help with the documentation process, the team is excellent. They both are great professionals, my realtor was very happy with the Rocket Mortgage team, I will recommend Rocket mortgage and over all recommended Andre and Cody. Great job , thank you . Close in about 6?weeks! Beautiful!Read MoreRead Less
Rachel Mangum
Andre was attentive, professional, responsive, and a pleasure to work with from beginning to end. This was my first home buying experience and what is typically a very stressful process was made so simple with Andre’s help. I will be recommending him to my friends and family for their next homes! Thanks again, Andre- you were awesome!