Ben Walstrom

Detroit, MI

NMLS 1398901

Triple Crown Banker

Ben's Reviews

Barbara Dana
Ben was excellent to work with. He was very attentive and returned calls quickly. He was very friendly and not at pushy.
Suzanne Madden
Ben's communications were clear and concise through the entire refi process. Working with Ben was quick and painless...closed in three weeks!
Gwen OHanlon
There are not words to describe my experience with Ben. Impeccable, Awesome, Flawless and the list goes on. My only regret is I did not use Rocket Mortgage on previous transactions. I work in management within a 400+ customer call center therefore the customer experience for our customers and myself is extremely important. I will spread the word for Ben as far as I can. Don't go anywhere ...There are not words to describe my experience with Ben. Impeccable, Awesome, Flawless and the list goes on. My only regret is I did not use Rocket Mortgage on previous transactions. I work in management within a 400+ customer call center therefore the customer experience for our customers and myself is extremely important. I will spread the word for Ben as far as I can. Don't go anywhere else. CALL HIM !!Read MoreRead Less
David Francis
Ben did a fine job with my refi. He was quick to keep me posted. He listened well and answered my questions. I have no complaints.
Karyn Williams
Ben is professional, knowledgeable, efficient, and above all courteous!! He LISTENS and then uses his expertise to formulate a plan that will accomplish what you need and be beneficial to you financially!! He communicates effectively, is competent and confident! It because of this my experience with Rocket Mortgage was awesome!!
Rob Hanson
Did a great job putting every thing together. Talk me though it all so i could understand what i was going on in the process. Thanks for taking care of me
John Morrisette
seamless process,immediate response to inquiries
Barb Walstrom
Ben and the entire Rocket Mortgage staff were wonderful, very responsive and always trying to make the process a great experience.
Symeon Braxton
Very satisfied with my loan closing. Team was very helpful.
From Start to Finish Ben's customer service was impeccable service. He walked me through EVERY detail and continued to answer all of my questions well after closing. Ben made this refinancing process amazing even with my busy schedule and all personal obstacles I had to work through. Ben's response time was super and if he wasn't available he had his team at Rocket Mortgage step in. I cant say ...From Start to Finish Ben's customer service was impeccable service. He walked me through EVERY detail and continued to answer all of my questions well after closing. Ben made this refinancing process amazing even with my busy schedule and all personal obstacles I had to work through. Ben's response time was super and if he wasn't available he had his team at Rocket Mortgage step in. I cant say enough GREAT things about Ben and the service he provided us. I will recommend Ben moving forward to everyone I know who is looking for anything to do with refinancing and loans. Thank you Ben!Read MoreRead Less