Ben was very helpful in guiding us through the pro
Mary Braddock
Mary Braddock
551
I spoke with a few companies prior to choosing Rocket Mortgage to refinance my home. I found Ben was able to answer my questions or find answers in a quick turn-around. He made the process as easy as he could. This helped me in my decision to go with Rocket Mortgage. He told me he was my contact servicing this loan after the refinance was final, which made me feel more comfortable as my original ...I spoke with a few companies prior to choosing Rocket Mortgage to refinance my home. I found Ben was able to answer my questions or find answers in a quick turn-around. He made the process as easy as he could. This helped me in my decision to go with Rocket Mortgage. He told me he was my contact servicing this loan after the refinance was final, which made me feel more comfortable as my original loan was sold a few times and the customer service that the last company provided was less than acceptable. I would recommend Ben to any of my family or friends looking to finance a home.Read MoreRead Less
Chad Smith
Chad Smith
551
Ben and the whole team were easy to work with and answered all of my questions adequately.
Dave Minnich
Dave Minnich
551
Ben was a star. I had very special circumstances with my refinance and he handled it like a champ. I threw him curve balls, unintentionally, but he still pulled it all together and we got to closing with ease on my part. Thanks Ben for the great service. I look forward to always being a Rocket Mortgage customer because of you and your team!
Dawn Walstrom Safford
Dawn Walstrom Safford
551
Ben was very helpful in the loan process. He was knowledgeable, friendly, patient, and his follow-up was great. He guided us through the steps and welcomed any phone calls we had with questions if we needed clarification. It was a smooth process, start to finish.
Carlos Gomez
Carlos Gomez
551
This is the 2nd time we have refinanced with Rocket Mortgage. Both times it was a great experience. They made things very easy and they were always in communication with us. We were always updated as far as what the status was of our loan.
Ralph Westre
Ralph Westre
551
Very pleasant, easy to work with, very helpful. The whole experience was the best I ever had! Thank you very much.
John Wakeman
John Wakeman
551
Ben was easy to work with and no Pushing and dealt with my not understanding in some areas.
Chris Alfred
Chris Alfred
551
Ben was very helpful he really help me to understand the process
Aelcio Santos
Aelcio Santos
551
My experience with Rocket Mortgage was excellent. They were very knowledgeable and helpful for what I needed. Their communication is excellent. I would recommend Ben to everyone who is thinking about refinance.
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