Very satisfied with my loan closing. Team was very helpful.
551
From Start to Finish Ben's customer service was impeccable service. He walked me through EVERY detail and continued to answer all of my questions well after closing. Ben made this refinancing process amazing even with my busy schedule and all personal obstacles I had to work through. Ben's response time was super and if he wasn't available he had his team at Rocket Mortgage step in. I cant say ...From Start to Finish Ben's customer service was impeccable service. He walked me through EVERY detail and continued to answer all of my questions well after closing. Ben made this refinancing process amazing even with my busy schedule and all personal obstacles I had to work through. Ben's response time was super and if he wasn't available he had his team at Rocket Mortgage step in. I cant say enough GREAT things about Ben and the service he provided us. I will recommend Ben moving forward to everyone I know who is looking for anything to do with refinancing and loans. Thank you Ben!Read MoreRead Less
Roger Brown
Roger Brown
551
Ben was very helpful in guiding us through the pro
Mary Braddock
Mary Braddock
551
I spoke with a few companies prior to choosing Rocket Mortgage to refinance my home. I found Ben was able to answer my questions or find answers in a quick turn-around. He made the process as easy as he could. This helped me in my decision to go with Rocket Mortgage. He told me he was my contact servicing this loan after the refinance was final, which made me feel more comfortable as my original ...I spoke with a few companies prior to choosing Rocket Mortgage to refinance my home. I found Ben was able to answer my questions or find answers in a quick turn-around. He made the process as easy as he could. This helped me in my decision to go with Rocket Mortgage. He told me he was my contact servicing this loan after the refinance was final, which made me feel more comfortable as my original loan was sold a few times and the customer service that the last company provided was less than acceptable. I would recommend Ben to any of my family or friends looking to finance a home.Read MoreRead Less
Chad Smith
Chad Smith
551
Ben and the whole team were easy to work with and answered all of my questions adequately.
Dave Minnich
Dave Minnich
551
Ben was a star. I had very special circumstances with my refinance and he handled it like a champ. I threw him curve balls, unintentionally, but he still pulled it all together and we got to closing with ease on my part. Thanks Ben for the great service. I look forward to always being a Rocket Mortgage customer because of you and your team!
Dawn Walstrom Safford
Dawn Walstrom Safford
551
Ben was very helpful in the loan process. He was knowledgeable, friendly, patient, and his follow-up was great. He guided us through the steps and welcomed any phone calls we had with questions if we needed clarification. It was a smooth process, start to finish.
Carlos Gomez
Carlos Gomez
551
This is the 2nd time we have refinanced with Rocket Mortgage. Both times it was a great experience. They made things very easy and they were always in communication with us. We were always updated as far as what the status was of our loan.
Ralph Westre
Ralph Westre
551
Very pleasant, easy to work with, very helpful. The whole experience was the best I ever had! Thank you very much.
John Wakeman
John Wakeman
551
Ben was easy to work with and no Pushing and dealt with my not understanding in some areas.
Rate your experience with Ben
How many stars would you give Ben?
Please provide a rating.
Write Ben a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Ben may use my verified review on social media, in print, and in other contexts that will help Ben's business.