I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days!
Prior to December 2018, my first occasion to work with Rocket Mortgage, I was not in favor of using an online lender. I am very personable and prefer to work face-to-face with lenders especially, but all others who have a role in closing a real estate transaction. However, as...I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days!
Prior to December 2018, my first occasion to work with Rocket Mortgage, I was not in favor of using an online lender. I am very personable and prefer to work face-to-face with lenders especially, but all others who have a role in closing a real estate transaction. However, as a Buyer's Agent, I work for my client--and this one came to me already approved with Rocket Mortgage, and Bianca as his banker. He was highly impressed with her professionalism, and Rocket Mortgage competitive rates. Bianca, my client, and I successfully closed 2 purchases within 3 months of each other.
I still prefer local lenders to online lenders, however, I readily refer Bianca (Rocket Mortgage) when a client suggests interest in checking out lenders online. Let me tell why--Bianca is responsive to her clients, including me, there is a whole team of professionals supporting her, and the ease of the client portal Rocket Mortgage provides.
My experience has been on time or early closings each time I have had the pleasure of working with Bianca.Read MoreRead Less
LLonna Fultz
LLonna Fultz
551
Such a pleasure having Bianca to guide us. She answered our questions. Always pleasant. She seems like a wonderful person. Would like to have gotten to meet her.
Rick Carey
Rick Carey
551
Extraordinary customer service professional! Have worked several loans and a couple of re-fi transactions as well.
Bianca is exceptionally skilled and I whole heartedly recommend her. ~ Rick Carey
Tim Callanan
Tim Callanan
551
Bianca was great and her communication and responsiveness were flawless. She took the stress out of the process. Thanks
Priya Uppuluri
Priya Uppuluri
551
Bianca is a doer. She does not make excuses, she is receptive and prompt and was the only person who took my loan to fruition. Bianca is patient, understanding and very very capable. I insisted to her that I want to recommend her to her bosses for a promotion, if that was possible ha ha ha. I am totally impressed by her capabilities and wish I had someone like her on my team (however I am a ...Bianca is a doer. She does not make excuses, she is receptive and prompt and was the only person who took my loan to fruition. Bianca is patient, understanding and very very capable. I insisted to her that I want to recommend her to her bosses for a promotion, if that was possible ha ha ha. I am totally impressed by her capabilities and wish I had someone like her on my team (however I am a doctor). Keep up the good work Bianca. You make lives easierRead MoreRead Less
Ellen Cohen
Ellen Cohen
551
Bianca made refinancing easy - she did most of the work for us and guiding us through the entire process. I highly recommend working with her
Nancy Woods
Nancy Woods
551
It was a pleasure working with Bianca. She was very professional and knowledgeable with all of my concerns. The whole refinance experience was simple with her help.
Ileana Gonzalez
Ileana Gonzalez
551
She was great! Responded in a timely manner and helped explained everything I needed to know.
Scott Karloff
Scott Karloff
551
One of the most helpful people I have worked with over the phone!
John Rueschman
John Rueschman
551
Bianca was always friendly, knowledgeable, understanding and caring. When there was a problem, she always found a way to solve it. Rocket Mortgage are very fortunate to have her !
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