Bill Ballard

Detroit, MI

NMLS 1537463

Triple Crown Banker

Bill's Reviews

Shelley Rogers
Talk about PROFESSIONAL - Bill Ballard is everything one expects from a mortgage MASTER. He is incredibly knowledgeable, creative, responsive, and communicative. His follow-up is at lightning speed, making Rocket Mortgage the perfect launchpad for your loan needs.
Eli Burgoyne
Bill was fantastic! Answered all my questions and helped everything run smoothly
Andrey Arabadzhi
After applying online, we received a phone call within minutes from Mr. Bill Ballard. He got to the point on what is our situation is, where we stand and what needs to be addressed first, to see if we do qualify. Me being self-employed and the situation in the country we knew it would not be easy. However, with all the hard work and passion from Mr. Bill, He made our dream home a reality. From the...After applying online, we received a phone call within minutes from Mr. Bill Ballard. He got to the point on what is our situation is, where we stand and what needs to be addressed first, to see if we do qualify. Me being self-employed and the situation in the country we knew it would not be easy. However, with all the hard work and passion from Mr. Bill, He made our dream home a reality. From the first phone call to the day of closing, he have been by our side and a phone call away from any question’s we had. The customer service we received from Mr. Bill was excellent!
We are very thankful to Mr. Bill Ballard, for all he has done for our family! Thank you!Read MoreRead Less
Alissa Campbell
Working with Mr. Ballard was a pleasure! He was on top of everything and didn’t mind our endless calls to ensure we were clear on everything. Thanks Bill!
Linda Crimin
Bill helped us along with the process. I did have one problem which live and learn.
Bill Ballard
Reply from Bill Ballard:

Dear Linda,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made this process better for you. It is always my priority to provide the best client experience for my clients. I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.

Dionne King
Loved working ith Bill. Kept me informed.
Riley Brookshire
Had a very good transaction with Bill. He made it a very easy and stress free deal. Would highly recommend him.
Bob Moll
Bill was great. He always answered the phone and took care of all my needs which were numerous
never got the cold shoulder
he never tired of assisting me
I would definitely recommend Bill
Melissa Morrison
Bill was excellent with getting us going on our mortgage and with answering all of our questions.
Peter Flynn
Mr. Bill Ballard of Rocket Mortgage is the type of individual you need to work with to make the mortgage process go smoothly. He was either immediately available to take my call(s) or returned the call very, very quickly. I have owned a number of homes in the past; and i can tell the difference between those individuals who are pushing hard to get to a successful closing and those loan officers ...Mr. Bill Ballard of Rocket Mortgage is the type of individual you need to work with to make the mortgage process go smoothly. He was either immediately available to take my call(s) or returned the call very, very quickly. I have owned a number of homes in the past; and i can tell the difference between those individuals who are pushing hard to get to a successful closing and those loan officers that are simply going through the motions (usually resulting in a mess and/or delay). Mr. Ballard will make a potentially complex and stressful experience routine and calm. He simply, with the help of his Rocket Mortgage staff, gets the job done. Well. I would not hesitate to work with him again.Read MoreRead Less