Bill was excellent with getting us going on our mortgage and with answering all of our questions.
Peter Flynn
Peter Flynn
551
Mr. Bill Ballard of Rocket Mortgage is the type of individual you need to work with to make the mortgage process go smoothly. He was either immediately available to take my call(s) or returned the call very, very quickly. I have owned a number of homes in the past; and i can tell the difference between those individuals who are pushing hard to get to a successful closing and those loan officers ...Mr. Bill Ballard of Rocket Mortgage is the type of individual you need to work with to make the mortgage process go smoothly. He was either immediately available to take my call(s) or returned the call very, very quickly. I have owned a number of homes in the past; and i can tell the difference between those individuals who are pushing hard to get to a successful closing and those loan officers that are simply going through the motions (usually resulting in a mess and/or delay). Mr. Ballard will make a potentially complex and stressful experience routine and calm. He simply, with the help of his Rocket Mortgage staff, gets the job done. Well. I would not hesitate to work with him again.Read MoreRead Less
Christopher Bloodworth
Christopher Bloodworth
551
I couldn't be happier with the service I received from Bill! He answered all of my questions and walked me through the entire process. I recommend Bill Ballard to everyone.
Zakiya Hawkins-Martin
Zakiya Hawkins-Martin
551
I had a really good experience with Bill. I highly recommend him to help with your mortgage loan. I'd definitely contact him for a great deal.
Brandy Headley
Brandy Headley
551
Bill has been the one person who has given me the best customer service in my home buying experience. I work for a very large bank and I could have gotten my mortgage through my employer but the communication I had with Bill was spot on and he was there for me from start to finish. He always picked up the phone or e-mailed me back quickly to answer all my questions and made sure I had a clear ...Bill has been the one person who has given me the best customer service in my home buying experience. I work for a very large bank and I could have gotten my mortgage through my employer but the communication I had with Bill was spot on and he was there for me from start to finish. He always picked up the phone or e-mailed me back quickly to answer all my questions and made sure I had a clear understanding. The kind of service he provided me went above and beyond. I strive to interact with my clients with the same care and professionalism that he showed to me. Thank you for being the very best associate in your company. I highly recommend Bill if you are looking for a home.