So so so happy with service from start to fininsh.Bill went above and beyond my expectations..he does make everything so easy,the whole process goes really smooth with all his knowledge and experience.i am completly satisfied with the whole staff that help me.i totally recommend Bill B.and his team.
Frank Womack
Frank Womack
551
Bill was fantastic in helping us complete our VA loan through Rocket Mortgage. Being a first time home buyer, Bill consistently answered our questions and made it a smooth process. His communication and expertise is ultimately what resulted in our decision to utilize Rocket Mortgage over another company that we had previously started with.
Liviu Sipiceanu
Liviu Sipiceanu
551
I wish everything might go as smooth as this loan experience with Bill.. Excellent communicator, open minded, knowledgeable, skilled. Made it simple and clear, knew exactly what we needed, what we were looking for. We will refer him to all friends & family. Way to go, Bill. Thanks again.
Maria Cornea
Maria Cornea
551
It was a pleasure to work with Bill. Always willing to listen and help...… great experience!
Tom Miles
Tom Miles
551
From the start Bill Ballard was friendly and hard working , when i had a question Bill was there ,i am very happy with all he did , you could not ask for better
Jay Levesque
Jay Levesque
551
My first contact with Rocket Mortgage was with Bill Ballard. He was prompt, polite, and to the point (no phone salesmanship). I felt confident that whatever happened during the process, I could always talk to Bill if I needed to. I was correct. Once I committed to going with Rocket Mortgage I was soon introduced to other team member who carried me through to the end. They were all very good,...My first contact with Rocket Mortgage was with Bill Ballard. He was prompt, polite, and to the point (no phone salesmanship). I felt confident that whatever happened during the process, I could always talk to Bill if I needed to. I was correct. Once I committed to going with Rocket Mortgage I was soon introduced to other team member who carried me through to the end. They were all very good, very attentive and very competent. Unlike many internet-based relationships or processes, this one was just perfect. I can't say enough about my satisfaction with Rocket Mortgage and Bill and his team. The internet-based process is very easy to use but also, extremely convenient and straightforward. I would recommend Rocket Mortgage to anyone and I would specify that they ask For Bill Ballard.
Bill was very helpful, efficient, respectful, and considerate of our needs. He was also very prompt with his responses to any questions we had.
Mike Fard
Mike Fard
551
Bill was extremely attentive to my situation and provided me with multiple loan options that I could make an informed decision on. He was able to facilitate my loan in less than 19 days and stuck with me throughout the process to make sure all of my questions were answered. Thank you so much, Bill!
Jim Palmer
Jim Palmer
551
Bill was great, he gave me assurance the mortgage would be processed I time for the scheduled closing. I found him to be very responsive to questions and concerns. Initially was skeptical not doing business with a local brick and mortar bank, Bill gave me confidence the Rocket Mortgage would be equally conveient and it has been to date.
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