Bill Ballard

Detroit, MI

NMLS 1537463

Triple Crown Banker

Bill's Reviews

Rikke Lauridsen Mery
Very responsive and accessible. Helpful in all aspects-we were very satisfied with service provided
Amie Smith
Bill was amazing. This was our first experience buying a house and he helped us through each step. I asked a million questions and he was patient and answered all of them. He was always available and very responsive. I was so happy with his services that I referred my parents who just purchased a house through Rocket Mortgage as well.
Tom Moore
I thoroughly enjoyed working with Bill to put my loan together. It was not a simple loan due to some complications from my recent divorce. Bill worked with me thru every step and made it seem simpler than it was. When the loan was transferred to the closing team I ran into more problems mainly because the closing team was not communicating with each other.
Out of frustration I call Bill and found ...I thoroughly enjoyed working with Bill to put my loan together. It was not a simple loan due to some complications from my recent divorce. Bill worked with me thru every step and made it seem simpler than it was. When the loan was transferred to the closing team I ran into more problems mainly because the closing team was not communicating with each other.
Out of frustration I call Bill and found that I should have done that earlier, within a day the loan was back on track and the rest went smoothly.
In my career as a CPA and controller I was involved with several banks and loans and I would rate Bill at the top of anyone I ever delt with in this capacity.
If you have any further questions regarding Bill and Rocket Mortgage please feel free to contact me at 503-510-2251.
Tom MooreRead MoreRead Less
Sarah Botruff
Rocket Mortgage was so helpful when buying my first home. Bill was patient with me as a first time home buyer and helped explain any questions I had about purchasing a home or the process of getting a Morgage.
Robert Martin
Bill, you did a very good job for on buying our new home. Thank you very much.
Victoria McHutchon Real Estate Professional
Bill managed to save a home purchase for my client, for that I am hugely grateful. After dealing with an different lender for 3 weeks and getting to the point of closing, only to have the terms changed, we had 14 days to turn this around and get my client closed. Bill checked with his supervisor on the timing prior to giving us the go ahead, as he didn't want to cost my client any additional fees ...Bill managed to save a home purchase for my client, for that I am hugely grateful. After dealing with an different lender for 3 weeks and getting to the point of closing, only to have the terms changed, we had 14 days to turn this around and get my client closed. Bill checked with his supervisor on the timing prior to giving us the go ahead, as he didn't want to cost my client any additional fees if he could not make the quick turnaround happen. He came back to me the same day and we got working on the loan process again, we closed 14 days later with no issues at all and a very happy buyer. Thank you again, I highly recommend!Read MoreRead Less
Bryan Sopanha
First, let me say this, don't let negative reviews online intimidate, prevent you from using Rocket Mortgage. I was advised to not use Rocket Mortgage due to their past experience. While I cannot say about others since everyone's situation is different, my overall experience in dealing with Bill and his team was easy, and quick. They were all very professional and polite and treated you like a ...First, let me say this, don't let negative reviews online intimidate, prevent you from using Rocket Mortgage. I was advised to not use Rocket Mortgage due to their past experience. While I cannot say about others since everyone's situation is different, my overall experience in dealing with Bill and his team was easy, and quick. They were all very professional and polite and treated you like a valued customer. I like how I could easily get in touch with one of them if I had questions. Plus, their rate and fees are lower than the local mortgage brokers. Thank you Bill, Taylor, and Samuel and the Rocket Mortgage team. Read MoreRead Less
Cindy Collins
Bill was very helpful and on top of everything. It made for an easy process and quick 30 day close.
Jericho Taylor
Bill set everything up perfectly
John Tillmon
Bill did an excellent job with my new home purchase, he was precise and followed the process from start to finish