I think Bob did a great job. Professional. Timely. Patient. Clear. He really made our deal work even with a very tight deadline! A+.
Ed True
Ed True
551
Bob did a great job handling my mortgage and keeping me informed of the progress throughout. He was personable as well.
Carl Malchow
Carl Malchow
551
Great working with Bob. Would recommend to anyone. Very professional.
Eileen Hahm
Eileen Hahm
551
Bob White was extremely helpful in a timely and thorough manner. He went the extra mile to ensure my application process was on track and that my best interests were served by the loan. He provided hands-on help with the online challenges I had and did so in a caring and professional manner. I am grateful to Bob for all his help!! Eileen Hahm
Phyllis Hill
Phyllis Hill
541
Bob did exactly what he promised. He made this not so easy process easy. Bob's team was very good to work with.
Aaron Stork
Aaron Stork
551
Bob was great, he kept me informed and followed up with any documents or other information I needed to get done. He helped resolve issues that came up and helped with any questions I had. Overall wonderful experience with Bob.
Tim Jones
Tim Jones
551
Excellent working with Bob. Responsive, calm, candid and great experience to lean on to give clients confidence in the process!
Glen Smith
Glen Smith
551
In setting up my loan I found Bob to be extremely helpful. He was both personal and professional making the process very easy. He is a great asset to the company and is an example of how customer service should be.
Susie Simonpietri
Susie Simonpietri
551
Bob worked with me over a weekend to get my loan application submitted. He was patient and through in his explanation. I was on a 3 week close deadline. Lots of time and effort but, Bob and Rocket Mortgage pulled it off for me. I would recommend Bob to anyone looking for a home loan.
Debbie Loefgren
Debbie Loefgren
551
Bob White did an outstanding job with a difficult process, walking us through the early days step by step. He was ALWAYS available and if I had to leave him a voicemail, it was less than an hour before he would respond. While the Rocket Mortgage webpage for our loan was not the easiest to navigate, Bob took the time to familiarize us with it and its shortcomings, so there wouldn't be any ...Bob White did an outstanding job with a difficult process, walking us through the early days step by step. He was ALWAYS available and if I had to leave him a voicemail, it was less than an hour before he would respond. While the Rocket Mortgage webpage for our loan was not the easiest to navigate, Bob took the time to familiarize us with it and its shortcomings, so there wouldn't be any misunderstandings. In summary, Bob made it seem like we were his only customer, and we are grateful for all of his expertise and patience!Read MoreRead Less
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