Our experience with Bob White Charles Schwab Rocket Mortgage president was the most amazing and fulfilling experience we've ever had. Having had a foster group home for 20 years and have had more than 300 children in our home I wanted to give my wife the house of her dreams. We thru the state stipend an having spent our own money in addition to the state stipends we took on vacation the ... Our experience with Bob White Charles Schwab Rocket Mortgage president was the most amazing and fulfilling experience we've ever had. Having had a foster group home for 20 years and have had more than 300 children in our home I wanted to give my wife the house of her dreams. We thru the state stipend an having spent our own money in addition to the state stipends we took on vacation the childrent to Disney World and around the world pay for them to go through college and private schools and we thought we would never be able to get something personally for ourselves we had been denied a loan by First Bank and someone told us to go to Rocket Mortgage and just so happen we got the president of Rocket Mortgage I believe that we would've had a great service from Rocket Mortgage but with the fact that Bob White as president connecting us with his knowledgeable and gifted staff assured me that as a veteran that he would help me get my home my wife's dream home in a matter of hours he got us prequalified while we were still on the phone and then we were able to close within a matter of a few days on time it was beyond my wildest dreams that this was going to happen for my wife and us as we have had years of taking care of foster children adopted children and elderly people in our own home and now we have the home that we have wanted for years by the blessing of a man by the name of Bob White being diligent and knowing how to do his job and training staff to do there as well I've never met this man but I am forever grateful for the beach front house that he was able to get for my wife and myself especially haven't been denied hours before on a Friday by a bank we submit it the same paperwork to he was able to take this paperwork the same paperwork and get us a VA loan thank you Bob and Rocket Mortgage and Charles swab he definitely was a Godsend for us may God bless Rocket Mortgage and Bob White Charles Schwab for helping us get the house of our dreams more than a five star I'll give them 100 stars over and over again Took the stress off of us we truly were in amazing hands π€ππΌππππΌπβοΈπ Leonard & Rena SimsRead MoreRead Less
Glen Smith
Glen Smith
551
In setting up my loan I found Bob to be extremely helpful. He was both personal and professional making the process very easy. He is a great asset to the company and is an example of how customer service should be.
Susie Simonpietri
Susie Simonpietri
551
Bob worked with me over a weekend to get my loan application submitted. He was patient and through in his explanation. I was on a 3 week close deadline. Lots of time and effort but, Bob and Rocket Mortgage pulled it off for me. I would recommend Bob to anyone looking for a home loan.
Debbie Loefgren
Debbie Loefgren
551
Bob White did an outstanding job with a difficult process, walking us through the early days step by step. He was ALWAYS available and if I had to leave him a voicemail, it was less than an hour before he would respond. While the Rocket Mortgage webpage for our loan was not the easiest to navigate, Bob took the time to familiarize us with it and its shortcomings, so there wouldn't be any ...Bob White did an outstanding job with a difficult process, walking us through the early days step by step. He was ALWAYS available and if I had to leave him a voicemail, it was less than an hour before he would respond. While the Rocket Mortgage webpage for our loan was not the easiest to navigate, Bob took the time to familiarize us with it and its shortcomings, so there wouldn't be any misunderstandings. In summary, Bob made it seem like we were his only customer, and we are grateful for all of his expertise and patience!Read MoreRead Less
Jillian Schultz
Jillian Schultz
551
Bob is extremely knowledgeable about home buying and mortgage loans. Great at communicating and explaining the process.
Gene Markey
Gene Markey
551
Very professional in all aspects of mortgage transactions. Bob was available both early and late and made dealing with Rocket Mortgage a pleasant experience. He made the difference between Rocket Mortgage and the competition.
Mark Fromm
Mark Fromm
551
Despite decades of business experience, this was my first time applying for a mortgage. Bob provided meaningful guidance and accurate information. More importantly to me, he politely educated me where appropriate and prevented me for making any strategic errors. We are happy with the service he provided and do not hesitate to recommend him.
Saman Ahmadi
Saman Ahmadi
551
Bob was incredibly helpful in my process of getting a loan through Rocket Mortgage.
GS Parker
GS Parker
551
Easy to work with, responsive, knowledgeable, and a good communicator.
Johnny Caudill
Johnny Caudill
551
Always there to answer all of my concerns.
Samantha Henning
Samantha Henning
551
Bob is by far the most most knowledgeable and helpful mortgage specialist I have encountered! He went above and beyond to make sure I was educated throughout the entire process not only about my mortgage but also about he home buying process in general. I will most definitely use Bob and Rocket Mortgage for my future home buying needs!
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