I am not one for words but. I can say that Brecca went above and beyond my expectations in helping me get the things I needed, to secure this loan and she answered any and all my questions. She was a great help. I would again come back to Rocket Mortgage again because of her smile and willingness to help push things thru. Again thank you for all your help Brecca, I can't say enough for all you ...I am not one for words but. I can say that Brecca went above and beyond my expectations in helping me get the things I needed, to secure this loan and she answered any and all my questions. She was a great help. I would again come back to Rocket Mortgage again because of her smile and willingness to help push things thru. Again thank you for all your help Brecca, I can't say enough for all you did.
I hate, I mean hate going through the mortgage process. Brecca made the ordeal more bearable. She was knowledgable, patient and demanding when needed. I came close to not doing this lake house purchase several times. I'm glad she hung in there with me.
Hss Portneuf
Hss Portneuf
551
I've been a manager in customer service industries for more than 25 years and have high expectations when I'm the consumer, companies generally get one shot to impress me and if they don't I'm on to the next. This was not my first time being through the home buying process but it was far and away the best! Brecca on several occasions far exceeded my expectations on how customers should be ...I've been a manager in customer service industries for more than 25 years and have high expectations when I'm the consumer, companies generally get one shot to impress me and if they don't I'm on to the next. This was not my first time being through the home buying process but it was far and away the best! Brecca on several occasions far exceeded my expectations on how customers should be treated, how business should be done and how a company should be represented. She was knowledgeable about the process, and more importantly was never hesitant to take the time to get the right information rather than give me partial or incorrect information. For me to recommend a company they have to impress from beginning to end....because of Brecca I would not hesitate to send people to your company. 5 starts just isn't enough!Read MoreRead Less
Crystal Kirk
Crystal Kirk
551
As a single mom of a special needs child, a teacher, and having suffered terrible family losses Brecca worked with me through thick and thin to get me approved for a house loan at a great price. She was always there, returned my calls, and made my life a whole lot easier. She is an amazing person and an even better loan specialist. I highly recommend her. Thanks.
Pamela Rew
Pamela Rew
551
Brecca was very professional and easy to work with. She was not shy about keeping us motivated throughout the process and things moved very quickly for us. We went from viewing home online to closing in just over a month. This was very helpful as we were purchasing from out of state. Brecca was right there with us at any time we needed questions answered. Thanks for the peace of mind!
Annie Brumm
Annie Brumm
551
Brecca made the process of buying our summer lake house a very pleasant experience. I would recommend her and her team to anyone trying to coordinate buying a second home in a different state .
Morgan Mack
Morgan Mack
551
Helpful and very responsive to all my needs!
Cory Sollender
Cory Sollender
551
You rock Brecca I am very impressed with your knowledge, paitents, and attention to details. I really enjoyed my first home buyers experience. Thank you so very much
Hope Webber
Hope Webber
551
This was my first time purchasing a home and I needed a loan to make that happen. Brecca was very patient with me, I had a million questions and she had the answers. She took the time to explain the steps that I would need to take, to take some of the stress out of what can sometimes be so stressful and even discouraging. Brecca will be my Mortgage Banker from now on. I will refer Brecca to ...This was my first time purchasing a home and I needed a loan to make that happen. Brecca was very patient with me, I had a million questions and she had the answers. She took the time to explain the steps that I would need to take, to take some of the stress out of what can sometimes be so stressful and even discouraging. Brecca will be my Mortgage Banker from now on. I will refer Brecca to all my friends, family and co-workers.Read MoreRead Less
Shiela Hanlon
Shiela Hanlon
551
I refer Brecca to all my buyer clients. And when they come to me with their lender already in tow I still ask them to get a preapproval from Brecca. There's no comparing her with other mortgage bankers I've worked with over the years. She beats them all... effortlessly (or so she makes it appear).
Jerry Luse
Jerry Luse
551
After 25 years I needed some kind of a home loan, to down size/upgrade for retirement. I saw Rocket Mortgage list of awards by J. D. Powers over the years and gave them a call. I was connected to Brecca, whose personality came through the phone, and I knew I wanted to see what Rocket Mortgage had to offer. She asked several questions, then immediately came back with Rocket Mortgage option. Brcca...After 25 years I needed some kind of a home loan, to down size/upgrade for retirement. I saw Rocket Mortgage list of awards by J. D. Powers over the years and gave them a call. I was connected to Brecca, whose personality came through the phone, and I knew I wanted to see what Rocket Mortgage had to offer. She asked several questions, then immediately came back with Rocket Mortgage option. Brcca used her experience to direct me to areas that I needed to look at when considering a loan. Brecca answered all the questions I had with down to earth language, no industry buzz words.
I thought I should look at a VA loan since I was eligible, however as we sorted through my loan needs Brecca showed how another style loan would be better fit my situation in the long run.
On several occasions Brecca called needing clarifications, or more information, it was a joy to hear from hervoice fill the phone.
If or when the need arrives again for myself or friends I would certainly put Brecca first.Read MoreRead Less
Dave Gourley
Dave Gourley
551
Becca was spot on every element of the initial loan process.Follow up and follow through was second to none.
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