Rocket Mortgage overachieves and succeeds in it's business in customer retention because of how smoothly it's "pass the baton" approach works. Brian Hegedus was the first "runner" with the baton in my latest experience with Rocket Mortgage and is the main reason the race was again won by you. He was able to draw up different refinance scenarios that fit my real time situation and answered every ...Rocket Mortgage overachieves and succeeds in it's business in customer retention because of how smoothly it's "pass the baton" approach works. Brian Hegedus was the first "runner" with the baton in my latest experience with Rocket Mortgage and is the main reason the race was again won by you. He was able to draw up different refinance scenarios that fit my real time situation and answered every question in a timely fashion at a time when rates were changing daily and the Pandemic was just starting to affect us all. I believe he even answered a query I had from vacation. Mr. Hegedus, and Rocket Mortgage staff members of his caliber are the reason I will always be a customer and will always recommend your firm.Read MoreRead Less
Derek Gaskins
Derek Gaskins
551
Excellent service. Professional, fast and friendly.
Jeff Rutter
Jeff Rutter
551
Brian was very helpful and very forthcoming with information. He was always there to answer any questions that I had. I would recommend Brian for anyone applying for a loan with Rocket Mortgage.
Paul Robertson
Paul Robertson
551
Brian was very helpful throughout the process. His professionalism and responsiveness was a big help in easing my neevousness as a first time home buyer!
Mike Wilkshire
Mike Wilkshire
551
Brian was with us every step of the way during our home buying process. He was even available on the weekend when we placed an offer on a house. From start to finish he was a true professional. I can’t recommend him highly enough.
Ephraim Temple
Ephraim Temple
551
Available and willing to help at, almost anytime. He walked us through so many steps and was patient until we understood things
Krystal Pope
Krystal Pope
551
Brian was helpful from the start. He explained what was expected in detail and was in constant contact with me. Being a first tjme homebuyer, I was nervous. He replied back to mt questions promptly. Great job all around.
Troy Mobly
Troy Mobly
551
Great service. Very professional.
Angie Wilkerson
Angie Wilkerson
551
Brian was extremely helpful, very knowledgeable and provided invaluable assistance throughout my home buying process. Would highly recommend both him and Rocket Mortgage to anyone who is looking to purchase a new home
Laura Williams
Laura Williams
551
Brian did an amazing job at helping a single mom work through the process! Always available for questions, prompt and attentive! Seamless transaction and I would highly recommend Brian to another client!
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