Brian Lindow

Detroit, MI

NMLS 34168

Triple Crown Banker

Brian's Reviews

Marc Thompson
My mortgage process with Quicken Loans was an absolute disaster. There was zero sense of urgency from the team, leading to significant delays, including missing our original closing date. The failure to manage disclosure timelines and verify my employment and points in a timely manner added unnecessary stress to the process.

Furthermore, I had a credit that I requested to be applied towards ...My mortgage process with Quicken Loans was an absolute disaster. There was zero sense of urgency from the team, leading to significant delays, including missing our original closing date. The failure to manage disclosure timelines and verify my employment and points in a timely manner added unnecessary stress to the process.

Furthermore, I had a credit that I requested to be applied towards closing costs, but this was never utilized. Despite raising these concerns during the process, they were completely ignored.

A credit was also disclosed to the sellers realtor causing them to come to us to ask for compensation due to the delay. This experience has left me highly dissatisfied, and I will never be using Quicken Loans again. I am in the process of filing formal complaints with every relevant regulatory body.Read MoreRead Less
Brian Lindow
Reply from Brian Lindow:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Dorothy Rodriguez
We had a wonderful experience with Brian
Matt Barnette
The entire process was simple and easy, Brian did an excellent job on our refi.
Kelly McKinney
This process could not have been easier, Brian made it seamless. I'm so happy to decided to refinance!
Marcia Brown
We appreciate working with Brian through our loan process. Brian has been so helpful, friendly., courteous, very professional and very knowledgeable. I will refer everyone I know to Rocket Mortgage whether it be for a new loan or refinance. Thank you Brian for being amazing to work with.
Michelle Lingle
Brian was amazing to work with. He was quick to return my calls when I had to leave a message, which was hardly. I am a difficult person for sure and he handled it with so much grace and professionalism. I would highly recommend Rocket and Brain is amazing.
Betty Catherine
Very helpful and ready to answer any questions we had
Shannon Kellogg
Brian was easy to work with and showed remarkable customer service. He answered all of our questions quickly. We recommend Rocket Mortgage to all our family and friends due to Brian thank you again.
Samantha Murray
Working with Brian was so simple! He made refinancing so easy and understandable. 90% of this process was virtual except for signing with the notary. I never thought I would be able to refinance at the age of 27 only 22 months after purchasing my first home. Thank you Brian for helping me understand everything!
David Kane
Brian was great to work with in the refinancing of my home. He was very thorough and ensured that I was informed on everything that was taking place, up until closing. Even after closing, he checked in with me to make sure i didn't have any additional questions or concerns. I highly recommend Brian to assist you in refinancing or the purchasing of your new home!