Brian McCarter

Detroit, MI

NMLS 774914

Triple Crown Banker

Brian's Reviews

Carl DiGregorio
Brian was there with us every step of the way from pre-approval, contract, to final closings. His communications were clear and always timely. Great to work with.
Briana Gigliotti-Simon
He was really easy to work with and so helpful throughout the entire process.
Pam Mahoney
Brian was accesible and helpful through the loan process.
Beth Rapp
Brian was always quick to respond and gave us excellent customer service throughout the process. We even had a very last minute change to our loan, and Brian took care of it with a fantastic attitude. Everything went so smoothly at closing. My realtor and closing agent both commented that they loved working with Rocket Mortgage.
Ophelia Chang
Why can't more people do their jobs with cheerful professionalism? It's my common refrain. Well, Brian did it! He laughed his way through all the hurdles I threw his way, and went about getting me a loan with the "can do" attitude that I have been sorely missing. Even better, he is backed by a team that can do "all the things" and see all the documents. I never once contacted Rocket Mortgage when ...Why can't more people do their jobs with cheerful professionalism? It's my common refrain. Well, Brian did it! He laughed his way through all the hurdles I threw his way, and went about getting me a loan with the "can do" attitude that I have been sorely missing. Even better, he is backed by a team that can do "all the things" and see all the documents. I never once contacted Rocket Mortgage when I didn't find someone competent and cheerful. Oh, if only this were true everywhere I needed complicated answers!
He even answered his phone while trying to get a kid to a hockey practice. I know how hard that is, and all the moving parts one has to juggle to get it right. I highly recommend Brian and the Rocket Mortgage staff!Read MoreRead Less
Matt Gold
A+ customer service. Brian responded to my questions quickly and with great professionalisms.
Phillip Robinson
Brian was responsive, timely, knowledgable and very helpful. The process from the loan application to closing went very smoothly with no surprises. It was pleasure working with him. We will use Rocket Mortgage for mortgage needs in the future.
Timothy Hoberg
Brian, and the entire crew at Rocket Mortgage, handled our loan in an extremely professional and expedient manner. I do not think the process could have gone any smoother. We were very pleased.
Charles Cerny
Brian actually did an outstanding job, however, I have rated four stars because during Brian's absence his replacement was not as familiar with our situation and added stress to the process until he reviewed the documentation more thoroughly. We are appreciative that Rocket Mortgage assisted us in identifying an issue with our 2017 tax filing.
Scott DiBattisto
Brian was outstanding to work with. Very responsive and took the time to walk me through the process, as a first time home buyer. Would strongly recommend him!