Brittany Graustein

Detroit, MI

NMLS 1376037

Triple Crown Banker

Brittany's Reviews

Bob Heinlein
Brittany provided exceptional service throughout the mortgage application through approval of our loan. Follow up and follow thru were fantastic!
Khalid Alia
The best ever , amazing, exceptional , committed person I ever delt with. she is 7 stars service
Alyssa Wells
Brittany was extremely helpful. She was quick to answer all of our questions and helped allieviate any concerns. We felt very secure working with her.
Major Ward Real Estate Professional
I was extremely hesitant when i discovered my client was utilizing Brittany and Rocket Mortgage. I could not have been more wrong! The entire process was exceptionally smooth, communication was always open and prompt, and it was one of the most pleasant transactions I've experienced in my 21-year career. I can't wait for the opportunity for another chance to work together again the future.
Tammy Fryer
Brittany is Amazing! She was extremely helpful and always available whenever we had a question or concern. She exceeded our expectations. And I will absolutely refer her to my friends/ family for any mortgage needs!!!
Theresa Turgeon
Brittany is a very good communicator, efficient, accurate, and true to her word! We thoroughly enjoyed working with her on our refi loan. Thank you Brittany!
Sandy Pelz
The quality that makes Brittany such a great mortgage banker is THAT SHE CARES!!! She cares through all the ups and downs, all the frustrations, along with all the successes, SHE CARES. She doesn't just do a good job, she does a FANTASTIC/AMAZING job!!! Obtaining a mortgage can be one of the most stressful times in your life, even if you've "been there, done that", rules change, required ...The quality that makes Brittany such a great mortgage banker is THAT SHE CARES!!! She cares through all the ups and downs, all the frustrations, along with all the successes, SHE CARES. She doesn't just do a good job, she does a FANTASTIC/AMAZING job!!! Obtaining a mortgage can be one of the most stressful times in your life, even if you've "been there, done that", rules change, required documentation changes. Brittany handles it all and if it's upsetting, she soothes and does whatever needs doing to help restore confidence that all will work out just fine!!!Read MoreRead Less
Veneasa Cast
Best customer service I have received in a long time. She answered all my questions and didn't nag me on the phone.
Sheri Tays
Brittany is exceptional! She was with me every step of the way. Brittany gave me the faith and the courage to proceed in buying my house. She answered all of my questions, checked in with me to see how things were going and provided information and updated throughout this entire process. After my purchase we through, Brittany was right there to make sure that I understood everything and that I was...Brittany is exceptional! She was with me every step of the way. Brittany gave me the faith and the courage to proceed in buying my house. She answered all of my questions, checked in with me to see how things were going and provided information and updated throughout this entire process. After my purchase we through, Brittany was right there to make sure that I understood everything and that I was happy. I work in the customer service industry and Brittany is exactly what all of us should strive to be in working with people. You are the best Brittany and your company should be very grateful to have such a wonderful employee. I wish you success and I hope you go far.Read MoreRead Less
Rick Pippard
Brittany was top notch. I started the loan process a year ago but decided not to buy. When I finally found my dream home I gave her a call and did not have to start over. She answered calls and questions immediately. At one point I asked her if she worked 24 hours a day! Great service