Brittany Graustein

Detroit, MI

NMLS 1376037

Triple Crown Banker

Brittany's Reviews

Gary Lord
Brittany Graustein representing me for Rocket Mortgage; Unreal. From the first phone call, and on to the first official papers some how I felt like I was talking to my niece. Brittany took the anxiety out of the process. No promises, or guaranties, just confidence that she was there to help me with everything. Daily calls or emails to see how I was holding up, not expected, but she was and still ...Brittany Graustein representing me for Rocket Mortgage; Unreal. From the first phone call, and on to the first official papers some how I felt like I was talking to my niece. Brittany took the anxiety out of the process. No promises, or guaranties, just confidence that she was there to help me with everything. Daily calls or emails to see how I was holding up, not expected, but she was and still is, just a call or text away. I've never met her but feel connected, like family.
Thank you Brittany, reach for the Stars,, you have what it takes to advance as far as you want to go...
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Cody Pennington
Excellent customer service, she went above and beyond and met our needs 100%! She is an awesome asset to the company, extremely satisfied with her performance!
Sandy Smith
Great communication and very efficient. Brittany went above and beyond to assist us with closing on our loan timely...even answering her personal phone after hours to assist us. Thank you Brittany for your superb service. Best wishes you you professionally and personally. Sandy & Mike Smith- N.C.
Stacy Wallace
Brittany was amazing! Helped me every step of the way, and made herself available to answer any of my questions.
Amanda Ergler
I shopped around to see who would give me the best rate for my mortgage. Brittany was the only person who went the extra step and looked into grants for closing costs and what other benefits were out there for first time home owners. She was both professional and personable. I felt like she genuinely cared. She was upbeat and fun. It was like I was getting advice from a friend, and good ...I shopped around to see who would give me the best rate for my mortgage. Brittany was the only person who went the extra step and looked into grants for closing costs and what other benefits were out there for first time home owners. She was both professional and personable. I felt like she genuinely cared. She was upbeat and fun. It was like I was getting advice from a friend, and good advice at that!! She even called just to say congratulations and see how my move went. Read MoreRead Less
David Maloof
I worked with Brittany on my first home purchase and she was excellent throughout the entire process. She was patient, informative and followed up regularly throughout. She took the time to explain concepts that I was unfamiliar with and went above and beyond to provide assistance.
Grace Welch
Brittany was super awesome to work with during the purchase of my home. She is knowledgeable, a great listener and responsive. My loan closed with super ease, and I owe a lot of that to Brittany. The entire process and team was amazing. So smooth, it was surreal. I recommend working with Rocket Mortgage, and if you are luck enough to work with Brittany -- she is the added bonus! Thanks ...Brittany was super awesome to work with during the purchase of my home. She is knowledgeable, a great listener and responsive. My loan closed with super ease, and I owe a lot of that to Brittany. The entire process and team was amazing. So smooth, it was surreal. I recommend working with Rocket Mortgage, and if you are luck enough to work with Brittany -- she is the added bonus! Thanks Brittany and Rocket Mortgage. Read MoreRead Less
Catherine Walker
Brittany did a great job, and we appreciate all that she did to help us.
Daniel Fairrington
Brittany did a great job with the loan.
Tony Ling
Brittany was always very responsive to my questions and stayed in regular contact throughout the process. She was always professional and on top of my application at all times.