Cassandra Golden
Detroit, MI
NMLS 2071485
Banker
Cassandra was great! Couldn’t ask for any better. She was very helpful and knowledgeable. Would do it all over again with her help of course
Cassandra's Reviews
Great job!! Very informative! She is kind and loved her job!
Lyndsee Richardson
Cassandra was extremely helpful and knowledgeable. She made the process very easy for us on our home purchase. We appreciate how smoothly the process went, and highly recommend her service to anyone looking to use Rocket Mortgage! We will definitely call Cassandra again for any of our future loan needs.
Amy Grassi
Cassandra was an absolute delight to work with throughout the entire mortgage process. We had some very unusual hiccups along the way caused by external factors, and she was consistently quick to adapt and always on top of maintaining communication so nobody got lost in the process. She was also very adept at providing solutions & reassurance for many of the hiccups and was committed to making the entire process as easy as it possibly could have been- if there were more stars to give, I’d be more than happy to give them! We were lucky to have her helping us with our first home purchase and I’d absolutely recommend her to anyone looking for a similarly excellent experience.Read MoreRead Less
She's on top of things. A pleasure to work with
Akram Khan
I had the pleasure of working with Cassandra for over two months, and during that time, she consistently went above and beyond to ensure that everything was handled flawlessly. Buying a house is a big deal for everyone, and it was amazing to see that Cassandra shared that sentiment. She approached the entire process with a deep understanding of how significant and personal this decision is. Cassandra truly brings that empathy and care to the table, making me feel like I wasn’t just another client, but someone whose life and future she was invested in.
One of the things that truly sets Cassandra apart is her availability and responsiveness. In today’s highly competitive cut-throat market, it’s incredibly rare to find someone who is as accessible and proactive as Cassandra. No matter the time of day – whether it was after regular business hours, on weekends, or even during holidays – Cassandra was always just a phone call or message away. It’s clear that she takes her responsibility to her clients seriously, and I was continually impressed by how quickly she responded and how thorough she was with her updates. She really made sure I never felt in the dark throughout the process, and that peace of mind was invaluable. Her attention to detail was also outstanding. Whether it was working through complicated paperwork or explaining the intricacies of the mortgage process, Cassandra was meticulous and made sure nothing slipped through the cracks. Her depth of knowledge about the mortgage process was obvious, and she always took the time to answer my questions thoroughly, ensuring I fully understood each step. Cassandra's expertise gave me complete confidence that I was in the best hands.
What truly sets Cassandra apart, though, is her ability to balance all of this with such a courteous and professional demeanor, and this is something I really valued as a client. When we put in the offer for the house, Cassandra even went as far as to personally call the seller’s listing agent to let them know that I had excellent credit and to reassure them that she would be with us throughout the entire process. This is something she didn’t have to do, but still did, which speaks volumes about her dedication. Throughout the process, she was polite, patient, and always willing to go the extra mile. It’s rare to encounter someone who combines such technical expertise with such a human touch, but Cassandra does this effortlessly.
I would also like to emphasize that I had the opportunity to work with four different lenders at the same time to compare rates and services, and without question, Cassandra outshined them all. Her hustle and determination truly stood out, and it’s clear she’s not just doing a job – she’s deeply invested in the success of her clients. Her dedication wasn’t just impressive to me, but also to those involved in the deal. Everyone noticed how driven and focused she was on delivering the best results.
Cassandra made what could have been a stressful and overwhelming process feel smooth and manageable. I can't express enough how grateful I am for her efforts. For me personally, the process was worry-free because Cassandra was in my corner, always advocating for my best interests. I look forward to working with her on future home purchases and refinancing needs for sure. If you're looking for a lender who is proactive, deeply knowledgeable, incredibly hardworking, and genuinely cares about her clients, Cassandra is the one you want on your side. She will work tirelessly to get you the best possible deal and make sure you feel supported every step of the way. Absolutely phenomenal job.Read MoreRead Less
One of the things that truly sets Cassandra apart is her availability and responsiveness. In today’s highly competitive cut-throat market, it’s incredibly rare to find someone who is as accessible and proactive as Cassandra. No matter the time of day – whether it was after regular business hours, on weekends, or even during holidays – Cassandra was always just a phone call or message away. It’s clear that she takes her responsibility to her clients seriously, and I was continually impressed by how quickly she responded and how thorough she was with her updates. She really made sure I never felt in the dark throughout the process, and that peace of mind was invaluable. Her attention to detail was also outstanding. Whether it was working through complicated paperwork or explaining the intricacies of the mortgage process, Cassandra was meticulous and made sure nothing slipped through the cracks. Her depth of knowledge about the mortgage process was obvious, and she always took the time to answer my questions thoroughly, ensuring I fully understood each step. Cassandra's expertise gave me complete confidence that I was in the best hands.
What truly sets Cassandra apart, though, is her ability to balance all of this with such a courteous and professional demeanor, and this is something I really valued as a client. When we put in the offer for the house, Cassandra even went as far as to personally call the seller’s listing agent to let them know that I had excellent credit and to reassure them that she would be with us throughout the entire process. This is something she didn’t have to do, but still did, which speaks volumes about her dedication. Throughout the process, she was polite, patient, and always willing to go the extra mile. It’s rare to encounter someone who combines such technical expertise with such a human touch, but Cassandra does this effortlessly.
I would also like to emphasize that I had the opportunity to work with four different lenders at the same time to compare rates and services, and without question, Cassandra outshined them all. Her hustle and determination truly stood out, and it’s clear she’s not just doing a job – she’s deeply invested in the success of her clients. Her dedication wasn’t just impressive to me, but also to those involved in the deal. Everyone noticed how driven and focused she was on delivering the best results.
Cassandra made what could have been a stressful and overwhelming process feel smooth and manageable. I can't express enough how grateful I am for her efforts. For me personally, the process was worry-free because Cassandra was in my corner, always advocating for my best interests. I look forward to working with her on future home purchases and refinancing needs for sure. If you're looking for a lender who is proactive, deeply knowledgeable, incredibly hardworking, and genuinely cares about her clients, Cassandra is the one you want on your side. She will work tirelessly to get you the best possible deal and make sure you feel supported every step of the way. Absolutely phenomenal job.Read MoreRead Less
Edubbs
With my busy and unorthodox work schedule she was instrumental in making sure I made deadlines and submitted documents on time.
Markeisha Richardson
Vert easy to communicate with helpful and informative
Matt Barker
Cassandra Golden was absolutely amazing throughout our home purchase process. She worked extremely hard to get the very best interest rate and monthly payment for us. Her knowledge and kindness are unmatched. We would recommend her to everyone!
Five stars is not enough!
Five stars is not enough!
Taylor Early
Certainly! Here’s the revised review from the perspective of a real estate agent:
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As a real estate agent, I have worked with many mortgage lenders, but my recent experience with Cassandra truly stood out. They provided exceptional service to my client, making the entire process seamless and stress-free.
From the beginning, Cassandra demonstrated a commitment to timely updates and clear communication. They kept both my client and me informed at every stage, ensuring we always knew what to expect and when. This level of transparency was incredibly reassuring and facilitated a smooth transaction.
Their proactive approach to communication helped keep everything on track. This comprehensive communication ensured that everything progressed efficiently and without any hiccups.
I highly recommend Cassandra to any real estate professionals looking for a reliable and professional mortgage lender. Their dedication to their clients and collaborative approach make them a standout partner in the home buying process.Read MoreRead Less
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As a real estate agent, I have worked with many mortgage lenders, but my recent experience with Cassandra truly stood out. They provided exceptional service to my client, making the entire process seamless and stress-free.
From the beginning, Cassandra demonstrated a commitment to timely updates and clear communication. They kept both my client and me informed at every stage, ensuring we always knew what to expect and when. This level of transparency was incredibly reassuring and facilitated a smooth transaction.
Their proactive approach to communication helped keep everything on track. This comprehensive communication ensured that everything progressed efficiently and without any hiccups.
I highly recommend Cassandra to any real estate professionals looking for a reliable and professional mortgage lender. Their dedication to their clients and collaborative approach make them a standout partner in the home buying process.Read MoreRead Less