Cassidy Barkatt

Detroit, MI

NMLS 1708822

President's Club Banker

Cassidy's Reviews

Nikki Cummings
Cassidy was a pleasure to work with. She made my whole mortgage process smooth, any questions I had, she was right there to answer. My realtor tried to get me to go with another mortgage lender and I'm glad I didn't listen. Cassidy, thank you for your professionalism and being there anytime I had any questions.
Troy Meadows
We were very satisfied with Cassidy's service to us. We found her to be knowledgeable, helpful, and candid. We were pleased with how she handled our loan process.
Elisa Cantillo
It was a pleasure to work with Cassidy. She was always professional and caring. Whenever I called she was quick to respond to any questions I had. She is an asset to your company.
John Chan
Cassidy was on top of everything from the initial phone call. It could not have been any easier or quicker to refinance my loan.
Ann Cleary
Wonderful experience person. Very helpful and listen to what you have to say. Beautiful person. Love her work.
Marilyn Rogers
I was impressed with the efficiency all the way thru. Fast and thorough and knowledgeable. Also she was very personable. She made this process painless.
John Chan
Cassidy turned around my refinance in a matter of days and I phoned on a weekend. Very happy to have it taken care of and the experience was completely hassle free. Thanks Cassidy!
Mary Bender
When Cassidy initially took our loan application we were told we would receive $9K cash AFTER our credit card in the amount of $5K would be paid off. Also, we were required to pay a $500 "good faith" deposit which Cassidy said would be "refunded" to us. At closing our cash-out amount was $9,600. Our credit card debt was not paid. Our $500 deposit that was to be refunded was not...it was...When Cassidy initially took our loan application we were told we would receive $9K cash AFTER our credit card in the amount of $5K would be paid off. Also, we were required to pay a $500 "good faith" deposit which Cassidy said would be "refunded" to us. At closing our cash-out amount was $9,600. Our credit card debt was not paid. Our $500 deposit that was to be refunded was not...it was applied to our old mtg. debt. This $500 was from a credit card so we now have that debt as well. I contacted Cassidy prior to closing on this matter and she told me she was not in the office but upon returning in the next morning would contact me. I never heard from her. Whether it was Cassidy or the VA who was deceptive, I do not know. I only know that the terms presented to me at application time were not what we received. Cassidy herself was personable and very helpful in the beginning. Now...was the loan handled by others down the line? Was it turned over to VA people? It certainly took a long time to process. In fact, I had to call Rocket Mortgage as our locked-in interest rate was ready to expire. All at one it was ready to close. Bottom line is Cassidy misled me. If the terms could not be met as she promised in the beginning, it was her place to inform me of those changes. For that reason I am sorry but I cannot give her a good rating.Read MoreRead Less
Cassidy Barkatt
Reply from Cassidy Barkatt:

Good Afternoon Mary,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I wanted to sincerely apologize if there was an opportunity where I could have been more detailed , or if there was a misunderstanding. I saw that you were able to speak with Juliea Robinson regarding your concerns. Please let me know if there is anything I can do for you in the ...Good Afternoon Mary,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I wanted to sincerely apologize if there was an opportunity where I could have been more detailed , or if there was a misunderstanding. I saw that you were able to speak with Juliea Robinson regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Monte Daugharty
We could not have done this without Cassidys assistance through the whole process. She has all the qualifications that propel individuals into leadership positions. She deserves to be given a healthy bonus or perhaps a promotion to a higher level of supervision. Her attention to detail and her courteous mannor will gain her much success in her life. All Patty my wife and I would like to leave ...We could not have done this without Cassidys assistance through the whole process. She has all the qualifications that propel individuals into leadership positions. She deserves to be given a healthy bonus or perhaps a promotion to a higher level of supervision. Her attention to detail and her courteous mannor will gain her much success in her life. All Patty my wife and I would like to leave Cassidy with, is this piece of advice. " You Go Girl"......!Read MoreRead Less
Mary Bender
From our initial contact with Cassidy until scheduled closing, things went smoothly. Cassidy was friendly, efficient, and so helpful, all the while maintaining a professional manner. We feel so fortunate that we were lucky enough to have someone like her handling our refinancing. How we were treated by Cassidy speaks volumes for Rocket Mortgage.