Catherine Twigg

Detroit, MI

NMLS 1140494

Triple Crown Banker

Catherine's Reviews

Jennifer Eileen
Catherine was an absolute pleasure to work with. She was patient as I spent most of last year looking for the right house. She checked in regularly and made sure that I was where I needed to be with paperwork should I want to put an offer in. Once I found the house that I wanted, it was a rush to the finish line. The sellers wanted to settle in 30 days. Catherine and her team made that happen. She...Catherine was an absolute pleasure to work with. She was patient as I spent most of last year looking for the right house. She checked in regularly and made sure that I was where I needed to be with paperwork should I want to put an offer in. Once I found the house that I wanted, it was a rush to the finish line. The sellers wanted to settle in 30 days. Catherine and her team made that happen. She pushed paperwork through, answered all of my questions and made sure that everything was on track. My brother bought a house around the same time that I did. He did not use Rocket Mortgage and while the mortgage process isn't exactly fun, my experience was so smooth and easy compared to his. Even now, Catherine has made herself available to answer any questions I may have about my mortgage and escrow account. Highly recommend!Read MoreRead Less
Kaitlin Sickle
Catherine was very easy to work with and great with responding to any forms of communication. She went out of her way to make sure we were set and made our deadlines to close on time.
Jen Erickson
Catherine was a really big help and was always there when I had questions. She's a very sweet Lady and very underst6. I would recommend her to anyone!
Barry Peebles
Catherine was super friendly and efficient right from the start. She totally made me feel like she cared about me not only for the money but just as a person too. Anyone would be lucky to work along with her!
Lukas Trosman
This is not my first experience with Rocket Mortgage. I've had a great experience before with Sam Shabrang and that's why I came back when I need it to purchase a new home. Well, Catherine Twigg and the rest of the team (Dawn and Markita) were wonderful. They were always extremely courteous, well prepared, and overall a pleasure to work with. I would highly recommend her and the team.
Donna Bent
Catherine was amazing and so very helpful through my parents entire loan process. Everything went as smoothly as possible and Catherine was always available to answer any questions we had! Fantastic customer service!
Joel-Sonya LaGore
Catherine was great every step of the process!! She was extremely efficient and had excellent communication! Even though we never met face to face, I felt very comfortable with her and would certainly use her again!
Ayaz Wadia
Cathy has what it takes to be awarded the recipient of excellent customer service. She helped in the initial stages of my loan process when i was looking to get a quote. She was awesome enough to give time even after regular business hours. Patiently listened to my zillion questions. I hate to say that i could not close the deal with her because i would loose my seller credit. She understood and ...Cathy has what it takes to be awarded the recipient of excellent customer service. She helped in the initial stages of my loan process when i was looking to get a quote. She was awesome enough to give time even after regular business hours. Patiently listened to my zillion questions. I hate to say that i could not close the deal with her because i would loose my seller credit. She understood and in return offered me her help in answering any questions that my current lender fails to explain. Also, while conversing with her she did not seem like a pushy individual rather genuinely interested in helping me. She deserves a 5 star rating however i believe not everyone is perfect and so room for improvement exist. I will definitely recommend her as your POC.Read MoreRead Less
Zachary Grinker
Catherine was superb during our mortgage application process! She answered all of my questions, and worked with me to find the best options for me. Looking forward to working with her in the future.
Divina Amaro
Catherine was very informative and charming. She answered all of my questions and concerns in a very timely manner. She is a great asset to Rocket Mortgage.