Charles was very much a big help to me during the loan process. He always took his time to explain each step, he always answered my calls, text and emails in a timely manner. He is friendly and personable. Thankful to you Charles for helping me through the loan process!!!
Carly Black
Carly Black
551
Charles is an absolute treasure. I am a first time home buyer and I got incredibly lucky when Charles was assigned to my loan. He is incredibly friendly, very clear when guiding you through the mortgage process, and seems to always have the time to answer even the smallest of your questions. I couldn’t possibly imagine that it would be possible to get a better experience elsewhere. Thanks!
Sarah Banks
Sarah Banks
551
Charles was very helpful with the entire process and was always quick to answer any of my questions.
James Storment
James Storment
551
Charles was very helpful and did a great job of making a stressful experience progress smoothly.
Matt Jones
Matt Jones
551
Great customer service and quick responses!
Adam Wall
Adam Wall
551
Charles was there every step of the way for us. Personable, professional, and compassionate, we couldn’t have asked for anyone better. It was truly a pleasure to work with you, Charles!
Amanda Armstrong
Amanda Armstrong
551
So helpful, great communication
Dereck Padden
Dereck Padden
551
Charles was responsive, informative, and did everything to ensure a smooth closing
Kevin Palm
Kevin Palm
551
Charles is the man! He was quick to respond to my questions, didn't hit me with tons of jargon and was extremely personable. I highly recommend Charles to anyone going through the mortgage process.
Marvin Perry
Marvin Perry
551
Charles was very attentive to making this loan experience a good one for us. Even contacted us on his days off from work to make sure we understood what was going on and to remind us of any documents needed to move the process along. I would recommend him for ANYONE who is applying for a loan through Rocket Mortgage. This is the first time we have had a mortgage in the last 20-years, so we hope...Charles was very attentive to making this loan experience a good one for us. Even contacted us on his days off from work to make sure we understood what was going on and to remind us of any documents needed to move the process along. I would recommend him for ANYONE who is applying for a loan through Rocket Mortgage. This is the first time we have had a mortgage in the last 20-years, so we hope to pay it off quickly.Read MoreRead Less
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