Cheryl Buss

Detroit, MI

NMLS 951112

Triple Crown Banker

Cheryl's Reviews

Paul Whittle
Cheryl was amazing to work with! She guided us through every step making it stress free. You can't get service like that at a bank
Patrick McDougall
Cheryl was always very helpful when I had question about the process of getting a loan and she was very prompt in helping move along the process.
Peter Rhyne
I can honestly say that I have never been more impressed with someone's level of service than the service Cheryl Buss gave to us. She was proactive. She left no stone unturned to find the best solution for us. And my goodness was she responsive - absolutely the best. I almost feel like she is part of our family now, because she really took the time to develop a relationship that made my wife and ...I can honestly say that I have never been more impressed with someone's level of service than the service Cheryl Buss gave to us. She was proactive. She left no stone unturned to find the best solution for us. And my goodness was she responsive - absolutely the best. I almost feel like she is part of our family now, because she really took the time to develop a relationship that made my wife and me very comfortable through what could have been a very stressful situation. I would absolutely without a doubt recommend Cheryl's services to anyone, and I already have. :)Read MoreRead Less
Christopher White
Cheryl was an invaluable part of the whole process , she was always keeping me up to date on every aspect of the the whole loan process. Thank you Cheryl on all your hard work.
Diane Major
From beginning to end until now Cheryl Buss has done nothing but excellent. I can call her now for anything regarding home loans to what color should my kitchen be. Always available kind and willing. Love you Cheryl
Emily Barbera
Cheryl was extremely helpful and personable. I knew very little about the homebuying process and she was able to explain everything to me in a way that made it understandable and manageable. Working with her was a great experience.
Staci Soper
Cheryl was a breath of fresh air to do business with compared to our prior mortgage lender that denied our loan the day before closing. She responded quickly to us as soon as she received the referral and was aware of the situation with our clock ticking out of time. She stayed late to get our information and went into work on weekends to get documents processed for us. She by far goes above ...Cheryl was a breath of fresh air to do business with compared to our prior mortgage lender that denied our loan the day before closing. She responded quickly to us as soon as she received the referral and was aware of the situation with our clock ticking out of time. She stayed late to get our information and went into work on weekends to get documents processed for us. She by far goes above and beyond to help her customers. We closed our loan within thirty days without any hang ups. Anytime I need to purchase another piece of property I will call her and only use her. Her service is unremarkable.Read MoreRead Less
Darla Sparks Brockmoller
We were MORE than impressed with Cheryl and our entire Rocket Mortgage team. Cheryl was absolutely great! . She was so professional and great to work with. When we were just looking at homes, she was never pushy and so helpful. She kept us informed of the status of our loan without us ever having to call to see how things were coming along. When we communicated by message on the website, our...We were MORE than impressed with Cheryl and our entire Rocket Mortgage team. Cheryl was absolutely great! . She was so professional and great to work with. When we were just looking at homes, she was never pushy and so helpful. She kept us informed of the status of our loan without us ever having to call to see how things were coming along. When we communicated by message on the website, our questions were answered immediately. I could not believe how easy the entire process was! We will definitely recommend Rocket Mortgage to anyone looking to refinance or purchase a home!!!Read MoreRead Less
Stephanie Cook
She was absolutely amazing! She was with us cradle to grave on our home loan. I even got calls from her just to ask how we were doing & not one mention of the loan. It seemed as if I was her only customer & I really enjoyed her enthusiasm
Chris Hill
Cheryl was the Purchase Banker that handled my purchase. Overall I was satisfied with her services. I believe that she was restricted from assisting me at various stages of the process and I didn't enjoy being handed to multiple people at Rocket Mortgage in order to complete the processes. I don't like too many people having access and/or inquiring about my personal information and I was ...Cheryl was the Purchase Banker that handled my purchase. Overall I was satisfied with her services. I believe that she was restricted from assisting me at various stages of the process and I didn't enjoy being handed to multiple people at Rocket Mortgage in order to complete the processes. I don't like too many people having access and/or inquiring about my personal information and I was disappointed with that experience with their company about that. At times I felt that it was an up-hill battle getting help from them. I believe Cheryl had the best intentions and were restricted at times. Either way, Cheryl's professionalism and communication skills met expectations. She was a pleasant representative to speak with and she was fast in her follow-ups and responses, which were critical at time sensitive junctures.Read MoreRead Less