Cheryl Buss

Detroit, MI

NMLS 951112

Triple Crown Banker

Cheryl's Reviews

Robert Blakney
Cheryl was great. Helped me get through a lot of the process with minimal concern & solved a lot of documentation hassles for me. Very pleasant to talk to even laughed when I was kidding.
Sandra Penate-Aldaba
I met Cheryl when I requested a pre-approval as first time home buyer. She called me right away to start that loan officer/ client relationship. My experience couldn't be any smoother. She is making it so much easy for me. She is so easy to get a hold of and no matter what time it is she gets right back at you with any questions you might have. She is AWSOME!!! Thank You Cheryls for making this ...I met Cheryl when I requested a pre-approval as first time home buyer. She called me right away to start that loan officer/ client relationship. My experience couldn't be any smoother. She is making it so much easy for me. She is so easy to get a hold of and no matter what time it is she gets right back at you with any questions you might have. She is AWSOME!!! Thank You Cheryls for making this experience so much easier! You deserve 5 stars!Read MoreRead Less
Paul Whittle
Cheryl was amazing to work with! She guided us through every step making it stress free. You can't get service like that at a bank
Patrick McDougall
Cheryl was always very helpful when I had question about the process of getting a loan and she was very prompt in helping move along the process.
Peter Rhyne
I can honestly say that I have never been more impressed with someone's level of service than the service Cheryl Buss gave to us. She was proactive. She left no stone unturned to find the best solution for us. And my goodness was she responsive - absolutely the best. I almost feel like she is part of our family now, because she really took the time to develop a relationship that made my wife and ...I can honestly say that I have never been more impressed with someone's level of service than the service Cheryl Buss gave to us. She was proactive. She left no stone unturned to find the best solution for us. And my goodness was she responsive - absolutely the best. I almost feel like she is part of our family now, because she really took the time to develop a relationship that made my wife and me very comfortable through what could have been a very stressful situation. I would absolutely without a doubt recommend Cheryl's services to anyone, and I already have. :)Read MoreRead Less
Christopher White
Cheryl was an invaluable part of the whole process , she was always keeping me up to date on every aspect of the the whole loan process. Thank you Cheryl on all your hard work.
Diane Major
From beginning to end until now Cheryl Buss has done nothing but excellent. I can call her now for anything regarding home loans to what color should my kitchen be. Always available kind and willing. Love you Cheryl
Emily Barbera
Cheryl was extremely helpful and personable. I knew very little about the homebuying process and she was able to explain everything to me in a way that made it understandable and manageable. Working with her was a great experience.
Staci Soper
Cheryl was a breath of fresh air to do business with compared to our prior mortgage lender that denied our loan the day before closing. She responded quickly to us as soon as she received the referral and was aware of the situation with our clock ticking out of time. She stayed late to get our information and went into work on weekends to get documents processed for us. She by far goes above ...Cheryl was a breath of fresh air to do business with compared to our prior mortgage lender that denied our loan the day before closing. She responded quickly to us as soon as she received the referral and was aware of the situation with our clock ticking out of time. She stayed late to get our information and went into work on weekends to get documents processed for us. She by far goes above and beyond to help her customers. We closed our loan within thirty days without any hang ups. Anytime I need to purchase another piece of property I will call her and only use her. Her service is unremarkable.Read MoreRead Less
Darla Sparks Brockmoller
We were MORE than impressed with Cheryl and our entire Rocket Mortgage team. Cheryl was absolutely great! . She was so professional and great to work with. When we were just looking at homes, she was never pushy and so helpful. She kept us informed of the status of our loan without us ever having to call to see how things were coming along. When we communicated by message on the website, our...We were MORE than impressed with Cheryl and our entire Rocket Mortgage team. Cheryl was absolutely great! . She was so professional and great to work with. When we were just looking at homes, she was never pushy and so helpful. She kept us informed of the status of our loan without us ever having to call to see how things were coming along. When we communicated by message on the website, our questions were answered immediately. I could not believe how easy the entire process was! We will definitely recommend Rocket Mortgage to anyone looking to refinance or purchase a home!!!Read MoreRead Less