Chris was friendly and professional, and answered all of our questions regarding the refinancing process with Rocket Mortgage. We have refinanced our home a few times over the years, and doing it using Rocket Mortgage Mortgage was the simplest so far. Most of the paperwork was handled electronically, and the closing was done using a mobile notary at our home.
Kenny Harris
Kenny Harris
551
Easy process. Chris did a great job staying on top of our progress and was quick to answer any questions we had.
JG Martinovich
JG Martinovich Real Estate Professional
551
It was a great experience working with Chris. He was friendly, professional, and prompt. Always an easy phone call away when needed and his work ethic helped make it a smooth transaction for me and my buyer.
William Kiessling
William Kiessling
551
Chris was very helpful in getting me thru the loan process. He was very good at understanding what I wanted to do and making it happen. Highly recommend.
Wilberto Martinez
Wilberto Martinez
551
Chris provided outstanding customer service. He knew the products well, set expectations well, communicated often, and was available after hours and during the weekends. I have already recommended him to friends and family.
Susan Hill-Dean
Susan Hill-Dean
551
Chris was a breath of fresh air. I had been struggling with a local bank for two month trying to get my home refinanced. I became frustrated with them and called Charles Schwab and the recommended Rocket Mortgage and Chris. Within one hour he had educated me concerning me on what was necessary got the basic information and started the process. This took several days rather than several months that...Chris was a breath of fresh air. I had been struggling with a local bank for two month trying to get my home refinanced. I became frustrated with them and called Charles Schwab and the recommended Rocket Mortgage and Chris. Within one hour he had educated me concerning me on what was necessary got the basic information and started the process. This took several days rather than several months that I had already spent. He was readily available to answer questions and resolve and issues as they presented. The closing was quicker than estimation which was delightful and he even has the documents signs at my house on a Saturday morning. It could not have been more perfect. I would highly recommend his services to anyone. Read MoreRead Less
Donna Williams
Donna Williams
551
We were traveling out West and made communications etc... difficult. Chris was most understanding and made the process easy. We appreciate his professionalism, patience and help.
Lola Cherin
Lola Cherin
551
Chris was great to work with! He makes the process smooth and pleasant.
Mark Huhn
Mark Huhn
551
Chris dedicates all of his efforts to making sure you're getting the best rate possible and you're extremely happy with the process
John Newsam
John Newsam
551
Chris was a delight to work with. He was always on the ball, always available, and always primed to answer whatever questions we had. We are very happy with the result (painlessly and inexpensively into our fresh 15 year conventional mortgage), with the process, and with Chris.
Woody Hanson
Woody Hanson
551
Great/timely followup whenever issues arose. Clearly explained the process steps. Was very impressed with the speed of the entire operation. What took weeks to accomplish when I was negotiating with Wells Fargo was accomplished in hours or days with Chris. He was very businesslike and respectful of my time and efforts.
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