Friendly, helpful and efficient. I've already referred a new customer to chris.
Khalid Salahuddin
Khalid Salahuddin
551
Chris was an absolute pleasure to work with throughout my refinancing process. I am always a bit gun shy about the process of refinancing etc. as it has always been painful in the past. Chris was there every step of the way, he was always kind, courteous, polite and responsive in a timely manner. I found the user interface that Rocket Mortgage has set-up to provide necessary documentation very user...Chris was an absolute pleasure to work with throughout my refinancing process. I am always a bit gun shy about the process of refinancing etc. as it has always been painful in the past. Chris was there every step of the way, he was always kind, courteous, polite and responsive in a timely manner. I found the user interface that Rocket Mortgage has set-up to provide necessary documentation very user friendly. To Chris and Rocket Mortgage Thank you for a GREAT refinancing experience! Warmest Regards, KhalidRead MoreRead Less
Lourdes Gonzalez
Lourdes Gonzalez
551
I'm new to handling my mortgage issues online. I have always preferred face-to-face contact due to high expectations. It was refreshing to deal with Chris Nellis, he walked me through the online process step-by-step and I felt that personal touch with him which I have been accustomed to expect. Exceptional customer service, a great interest rate and incredible money-savings on my mortgage are ...I'm new to handling my mortgage issues online. I have always preferred face-to-face contact due to high expectations. It was refreshing to deal with Chris Nellis, he walked me through the online process step-by-step and I felt that personal touch with him which I have been accustomed to expect. Exceptional customer service, a great interest rate and incredible money-savings on my mortgage are just some of my highlights. Switching to Quick & Loan has been the smartest move ever. My regret was I didn't make the switch - sooner. Read MoreRead Less
Jeanne Fanning
Jeanne Fanning
551
In a situation that can be very confusing and frustrating, Chris made my experience pleasant and painless. I appreciated his patience with me and how he kept in touch. Thank you, Chris!
Joyce Beaty
Joyce Beaty
551
More superlatives for Chris Nellis than I could post. Best mortgage experience ever and I've had many. Rocket Mortgage is like a well oiled machine but Chris ensured it moved flawlessly. During entire process he was in touch to answer and update. After completion, he is still verifying that we are pleased and inquiring if he can help in any way. Chris Nellis was and is, the ultimate! Truthfully I ...More superlatives for Chris Nellis than I could post. Best mortgage experience ever and I've had many. Rocket Mortgage is like a well oiled machine but Chris ensured it moved flawlessly. During entire process he was in touch to answer and update. After completion, he is still verifying that we are pleased and inquiring if he can help in any way. Chris Nellis was and is, the ultimate! Truthfully I never thought I could feel this positive about a mortgage. Normally the experience is full of stress no matter how good a company is. Not once did I experience stress or anxiety with Rocket Mortgage, in general, and Chris, specifically! Thank you Chris!!Read MoreRead Less
Jessica Barney
Jessica Barney
551
Very knowledgeable. Chris explained why is was in our best interest to do a re-finance. We were able to pay off most of our debt, and streamline our mortgage by 8 years. Financially we are in a great position. Thanks Chris, for making us understand!
Arvilla Combs
Arvilla Combs
551
What a great experience it was working with Chris Nellis. I was truly impressed with the customer service throughout the process of my refinance. It makes it so much easier when your calls are returned in a prompt manner. Chris made the process seem easy. Whenever i got nervous and my feet got cold, he assured me that i was in good hands. Thank you Chris. I will not forget you. I'm a ...What a great experience it was working with Chris Nellis. I was truly impressed with the customer service throughout the process of my refinance. It makes it so much easier when your calls are returned in a prompt manner. Chris made the process seem easy. Whenever i got nervous and my feet got cold, he assured me that i was in good hands. Thank you Chris. I will not forget you. I'm a Happy customer because of Chris and his Rocket Mortgage team members. Thank you all.... Oh, and did i forget to mention, he is a Game of Thrones Man. !!! :) Enough Said!! Read MoreRead Less
JoAnn Chance
JoAnn Chance
551
Chris made the refinance process very easy..... He was a great representative for Rocket Mortgage. I recommend him highly.
Clifford Randleman
Clifford Randleman
551
You made this easy. Closing was a snap, fewest papers I've ever signed. Thanks.
Mary Horton
Mary Horton
551
Chris was a very patient and attentive mortgage banker. If you want to feel that a refinance is tailored to your individual needs, please call Chris.
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