Chris was a pleasure to work with...he was my first point of contact with Rocket Mortgage and always available to assist. He helped me with the initial application process and through the process was always receptive to my inquiries. He responded promptly and was very knowledgeable. He gave me clarity on the process and was transparent. He didn't appear to me to be the typical sales guy to ...Chris was a pleasure to work with...he was my first point of contact with Rocket Mortgage and always available to assist. He helped me with the initial application process and through the process was always receptive to my inquiries. He responded promptly and was very knowledgeable. He gave me clarity on the process and was transparent. He didn't appear to me to be the typical sales guy to throw you a pitch and then dismiss you. His other team members Alexander Malik and Garret Cerkvenik were just as thorough and knowledgeable. I felt supported through the entire process. It was one of the most smooth refinances I have ever experienced. Love the Rocket Mortgage.com portal -- greatest invention yet!! Keeps you - the customer - in the know at all times on the process of the application and eases the communication path between lender and customer. Thanks again, Chris and the Rocket Mortgage team for all your help.Read MoreRead Less
Gil Allen
Gil Allen
551
very professional , yet pleasant to talk to.
Dean Schwartz
Dean Schwartz
551
From start to finish I received all the correct information and the execution was impeccable. Chris gives just enough support throughout the process that makes it easy to recommend someone like him. Rocket Mortgage was the right company to call and I do hope all the sales people there conduct themselves Like Chris Nellis. I thank you for the great rate, great service and such an easy closing with ...From start to finish I received all the correct information and the execution was impeccable. Chris gives just enough support throughout the process that makes it easy to recommend someone like him. Rocket Mortgage was the right company to call and I do hope all the sales people there conduct themselves Like Chris Nellis. I thank you for the great rate, great service and such an easy closing with the notary coming to my home and it looks just minutes. Then to top it off I didn't just some huge pile of papers, The shipped me a bonded portfolio of the mortgage papers, quite a sharp operation. Do not hesitate, call Chris and just let him do his work..... Dean SchwartzRead MoreRead Less
Aline Hopkins
Aline Hopkins
551
Chris was phenomenal. Always available and very knowledgeable. I highly recommend him to anybody looking to refinance their mortgages.
Audean Smith
Audean Smith
551
Very helpful and friendly all the time. Made every effort to get us the perfect loan for our needs
Gina Mozzetti Fio
Gina Mozzetti Fio
551
It was a great experience! Chad was very helpful and knowledgable
Aaron Sweney
Aaron Sweney
551
Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I ...Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I would spend the next 30 years paying a company I had no relationship with and no connection to my family, the questions we will have over the years, who do I call?, and no personal commitment to me who is sending $1000+ every month for the lifetime of my mortgage. I honestly believe with all my heart that Chris Nellis and Rocket Mortgage cares about me and my family personally and it made a difference for him and his family to have me as a client of his. The place I bought my wife's engagement ring - deep connection. The pediatrician who cares for my children through good times and bad - deep connection. Our favorite restaurant where we celebrate birthdays and anniversaries - deep connection. Chris Nellis and our Rocket Mortgage mortgage company - deep connection. Chris provided us with tremendous patience, never pushed, but encouraged and guided and said something I will never forget and always appreciate - "If this is not best for your family and the savings don't make sense then I will plead with you to not make the change at this time". Who in any business of buy and sell services shows that level of integrity and personal care to say "walk away" if it is not right for you. It was right for us and we are so thankful we did. To emphasize the heart of Chris Nellis his family even attended my wife's surprise baby shower. He found out we have no family here in Ohio and he and his family wanted to honor and bless my wife with showing up for the party. I can honestly say I will be connected with Chris through our relationship with Rocket Mortgage and personally as well. I would encourage everyone who reads this review to consider the relationships you have with companies and individuals that are of great personal expense to you and how much more satisfying it would be if you had Chris Nellis and Rocket Mortgage to be a guide and a solution for the best possible mortgage deal for you and your family. I think highly of everyone I came in contact with at Rocket Mortgage but I would highly recommend that you ask for Chris Nellis and seek to work with him as your partner to greater financial stability with your future mortgage. I thank you Chris for your professionalism, your friendship, and assisting us with a brighter outlook for our financial future.
Chris and the staff at Rocket Mortgage were outstanding during our processing stage. I was pleased at the hands on approach, professionalism, and speed the entire staff had during the process. In a climate/environment of pushy, un concerned competitors Chris shined and it was most appreciated. Thanks for the effort, I have already referred a friend and will continue to do so.
Matt Riley
Matt Riley
551
Chris was great to work with and very friendly. He was quick to respond to all of our questions. He made our refinance efficient and effectively got the best deal for our family. We would recommend him to anyone and would certainly contact him again if we are ever in need of mortgage services.
Lisa Capizzo
Lisa Capizzo
551
Absolutely wonderful to work with! Made our refi simple and stress free!
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