Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I ...Truly an honor to write a review about the heart of service that Chris Nellis showed myself and my family. For many of us that have re-financed the draw was saving money on the monthly payment by lowering our interest rate. What we received was not only this but so much more. I have never purchased anything of such personal expense as buying a home, and prior to switching to Rocket Mortgage I would spend the next 30 years paying a company I had no relationship with and no connection to my family, the questions we will have over the years, who do I call?, and no personal commitment to me who is sending $1000+ every month for the lifetime of my mortgage. I honestly believe with all my heart that Chris Nellis and Rocket Mortgage cares about me and my family personally and it made a difference for him and his family to have me as a client of his. The place I bought my wife's engagement ring - deep connection. The pediatrician who cares for my children through good times and bad - deep connection. Our favorite restaurant where we celebrate birthdays and anniversaries - deep connection. Chris Nellis and our Rocket Mortgage mortgage company - deep connection. Chris provided us with tremendous patience, never pushed, but encouraged and guided and said something I will never forget and always appreciate - "If this is not best for your family and the savings don't make sense then I will plead with you to not make the change at this time". Who in any business of buy and sell services shows that level of integrity and personal care to say "walk away" if it is not right for you. It was right for us and we are so thankful we did. To emphasize the heart of Chris Nellis his family even attended my wife's surprise baby shower. He found out we have no family here in Ohio and he and his family wanted to honor and bless my wife with showing up for the party. I can honestly say I will be connected with Chris through our relationship with Rocket Mortgage and personally as well. I would encourage everyone who reads this review to consider the relationships you have with companies and individuals that are of great personal expense to you and how much more satisfying it would be if you had Chris Nellis and Rocket Mortgage to be a guide and a solution for the best possible mortgage deal for you and your family. I think highly of everyone I came in contact with at Rocket Mortgage but I would highly recommend that you ask for Chris Nellis and seek to work with him as your partner to greater financial stability with your future mortgage. I thank you Chris for your professionalism, your friendship, and assisting us with a brighter outlook for our financial future.
Chris and the staff at Rocket Mortgage were outstanding during our processing stage. I was pleased at the hands on approach, professionalism, and speed the entire staff had during the process. In a climate/environment of pushy, un concerned competitors Chris shined and it was most appreciated. Thanks for the effort, I have already referred a friend and will continue to do so.
Matt Riley
Matt Riley
551
Chris was great to work with and very friendly. He was quick to respond to all of our questions. He made our refinance efficient and effectively got the best deal for our family. We would recommend him to anyone and would certainly contact him again if we are ever in need of mortgage services.
Lisa Capizzo
Lisa Capizzo
551
Absolutely wonderful to work with! Made our refi simple and stress free!
Dawn Spruill
Dawn Spruill
551
Chris was professional, respectful of my time, and followed through with everything he promised.
Janet Striano
Janet Striano
551
Chris was very helpful & knowledgable about his product. Any questions I had he was quick to answer if he wasn't sure he would find out & call back asap. Chris was a pleasure to work with. My Loan closed with little to no problems. I highly recommend him to anyone considering a re-fi or new mortgage.
Tammy Quertermous
Tammy Quertermous
551
Chris was very pleasant to work with. Very professional and courteous.
Nikolay Todorov
Nikolay Todorov
551
I had a great experience working with Chris. Extremely professional and knowledgeable, Chris helped me to make the right decision. He understood my objective and worked diligently to find the best deal for my situation. Chris was on the money every time I had a question and he was very helpful in explaining any concerns of mine. Chris is very customer focused and insightful with tips on how to ...I had a great experience working with Chris. Extremely professional and knowledgeable, Chris helped me to make the right decision. He understood my objective and worked diligently to find the best deal for my situation. Chris was on the money every time I had a question and he was very helpful in explaining any concerns of mine. Chris is very customer focused and insightful with tips on how to save money and highly recommend him if you are thinking about refinancing your mortgage! Read MoreRead Less
Ed Lynne James
Ed Lynne James
551
Chris was very professional and knowledgeable. He was responsive and answered my questions in a very timely manner. First impressions are important to me and Chris was top rate in helping me determine if I was going to move forward with the refi at this time.
Sergio Borrego
Sergio Borrego
551
Christopher is a very helpful guy have the knowledge to help anybody that's on need to make you're Mortage experience easy.
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