Chris Ponton

Detroit, MI

NMLS 351238

Triple Crown Banker

Chris' Reviews

Greg Norton
Chris was absolutely amazing! I never felt any pressure and from the beginning knew he was there to help me with my refinance needs. He was never pushy at all, which is what I like when dealing with anyone! I highly recommend Chris, as well as Rocket Mortgage. Best experience ever!
Ramona Shepherd
Chris was courteous, helpful and VERY patient with us.
Richard Amd Patricia Bonavia
Chris was a very professional rep when helping us refinance our home.
We would recommend Chris for piece of mind while purchasing or refinancing a home.
Suz Harker
Chris provided me with the exceptional customer service. He answered all of my questions, returned calls and text messages in a timely fashion and made the process of refinancing my house so easy!
Joanne Shea
Working with Rocket Mortgage's Chris Ponton has been very positive and successful. He was most helpful guiding me through the refinancing process, making it a pleasant, no stress and advantageous experience for me. Chris is thorough, very knowledgeable, easy to talk to, and has always been able to answer any questions I had as we proceeded on this transaction. I would highly recommend him to ...Working with Rocket Mortgage's Chris Ponton has been very positive and successful. He was most helpful guiding me through the refinancing process, making it a pleasant, no stress and advantageous experience for me. Chris is thorough, very knowledgeable, easy to talk to, and has always been able to answer any questions I had as we proceeded on this transaction. I would highly recommend him to anyone interested in Rocket Mortgage's mortgage services.Read MoreRead Less
Pat Bowden
Chris was very knowledgeable in the lending process and gave us everything we needed in our loan. He was quick and efficient and completed our loan in record time.
Norma Hill
Chris is very easy to work with, knowledgeable, and helped us through the whole process.
Lynda Dudzinski
very personable & easy to talk to, answered all my questions, and guided me through the whole process easily. will use him again if needed
Lori Bonfiglio-Luciano
Thank you Chris for providing us with a lot of information to help make the decision to refinance our mortgage. The process was pretty easy. We have had Rocket Mortgage for many years and we have always been very pleased with them as our mortgage company.
Sheryl Sloup
I told you foe weeks rates would go lower. But you told me this 2.625 was as low as they would go! I should have gone with the other companys. My bad.
Chris Ponton
Reply from Chris Ponton:

Dear Sheryl,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is ...Dear Sheryl,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. We value each client and would hate to see you walk away. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less