Chris Smith

Detroit, MI

NMLS 1497548

Senior Director, Mortgage Banking

Chris' Reviews

Jewel Charsley
Chris went above and beyond for us. Whenever we had questions or we couldn't get a hold of others at Rocket Mortgage we knew we could call Chris and he would help. We were very impressed with his responsiveness and that he even tackled some behind the scenes issues that arose without skipping a beat. We also needed to make things happen quickly with our home loan and move in date because we are ...Chris went above and beyond for us. Whenever we had questions or we couldn't get a hold of others at Rocket Mortgage we knew we could call Chris and he would help. We were very impressed with his responsiveness and that he even tackled some behind the scenes issues that arose without skipping a beat. We also needed to make things happen quickly with our home loan and move in date because we are are military family and needed to be at work each day (and our daughter to school). We were moving from Alabama to Colorado. I would work with Chris again and again!Read MoreRead Less
Michelle Michals
Chris and his team went above and beyond with there advise, guidance and responsiveness to all our mortgage needs thru the house buying process. It was so professional and smooth!
Kimberly Artis
Chris was amazing from the start of the process to the end! He was extremely knowledgeable about the entire home buying and loan process that it made our decision easy to choose Rocket Mortgage when we were rate shopping. Many people may be skeptical of dealing with someone who they only speak to on the phone but Chris was so communicative about everything, including when he would be out of the ...Chris was amazing from the start of the process to the end! He was extremely knowledgeable about the entire home buying and loan process that it made our decision easy to choose Rocket Mortgage when we were rate shopping. Many people may be skeptical of dealing with someone who they only speak to on the phone but Chris was so communicative about everything, including when he would be out of the office, that we knew we could trust him and his guidance along with buying our home. Chris exemplifies what a loan coordinator is supposed to be with his experience, his knowledge, his professionalism, and most of all his care for the clients.Read MoreRead Less
Lori Quackenbush
Always stayed a step ahead. He know what the underwriter would want and planned ahead.
Very pleasant to talk with, informative, and friendly.
Adalberto Sanchez
Very knowledgeable and was a pleasure to work with.
Chris Hatfield
Chris is an amazing guy to work with. He answered all my questions, and kept me up to speed through the entire process. He made himself available at all hours of the day, and was quick to get back. You are in good hands working with him.
Bonny Cotter
Chris made the process easy, guiding us each step of the way. Was always available and helpful.
Darin Byrne
My experience was great. nice and easy with great followup
Jeff Hinish
Was very helpful answered all my questions in a timely manner easy to get ahold of anytime week day or weekend
Janet Gaddy
We recently purchased a home and used Rocket Mortgage to finance our loan. Chris Smith was assigned to us and he was amazing. He made the process seem easy and was also available to answer questions or help us with any issue that came up. If he was not available he made sure someone else would help us. He was instrumental in making this process be the most pleasant home buying experience I ...We recently purchased a home and used Rocket Mortgage to finance our loan. Chris Smith was assigned to us and he was amazing. He made the process seem easy and was also available to answer questions or help us with any issue that came up. If he was not available he made sure someone else would help us. He was instrumental in making this process be the most pleasant home buying experience I have ever been through. I highly recommend him if you are looking to purchase a home and hope to find a reliable person to assist you in making it as easy a process that is possible. I certainly did appreciate all he did for us!Read MoreRead Less