Mr. Zale is a very knowledgable man in his field if loan processing, he is also very patient if I did not understand anything he would take his time to explain it to me or tell him what paperwork I was going to need down the line. The best professional asset he had was calling when he said he would not very many business people do that anymore, even if it was on the weekend if he said 9am the ...Mr. Zale is a very knowledgable man in his field if loan processing, he is also very patient if I did not understand anything he would take his time to explain it to me or tell him what paperwork I was going to need down the line. The best professional asset he had was calling when he said he would not very many business people do that anymore, even if it was on the weekend if he said 9am the phone rang at 9am! Thank you Mr. Zale for making our dealing with Rocket Mortgage a rewarding experience! Read MoreRead Less
Savannah Newsome
Savannah Newsome
551
Chris, went above and beyond to help us get approved and find the home we wanted.
Teresa Harmon
Teresa Harmon
551
Chris was awesome to work with! I did my research and found a lot of negative comments about Rocket Mortgage. I was skeptical about using them but Chris assured me everything will be fine. Well he was right!! We had a wonderful experience and had no problems at all. Thank you Chris!!!
Rick Gant
Rick Gant
551
Chris was the consummate professional throughout this entire experience. Even though he finished his portion in a timely manner, he remained available during all phases of the loan process. He provided prompt answers to questions from both us and my realtor. His customer service skills are unparalleled! I would gladly recommend him to any of my friends or family.
Scott Johnson
Scott Johnson
551
Chris was awesome to work with! He knows the numbers, he is in it for your best interest, and he wants to make the process as easy as possible. He was very easy to talk to, and he made buying our first home not intimidating or overwhelming at all! If you are looking for a banker that truly cares, and wants to get you the best mortgage possible, then Chris is your guy, I highly recommend him and ...Chris was awesome to work with! He knows the numbers, he is in it for your best interest, and he wants to make the process as easy as possible. He was very easy to talk to, and he made buying our first home not intimidating or overwhelming at all! If you are looking for a banker that truly cares, and wants to get you the best mortgage possible, then Chris is your guy, I highly recommend him and can't thank him enough for helping us out. Read MoreRead Less
Twila Geroux
Twila Geroux
551
Chris and his team were great to work with! They are good communicators and fund quick on date of closing. I will recommend Chris and his team without reservation.
Heather Taylor
Heather Taylor
551
This was our first home, and Chris/Rocket Mortgage made the whole process as easy as buying a home could be. From our first conversation, he was incredibly informative and helpful. We did consider another lender and to compare the experience between dealing with the other lender and Chris, it was easy to choose Rocket Mortgage. When we had questions about the numbers or what to expect throughout ...This was our first home, and Chris/Rocket Mortgage made the whole process as easy as buying a home could be. From our first conversation, he was incredibly informative and helpful. We did consider another lender and to compare the experience between dealing with the other lender and Chris, it was easy to choose Rocket Mortgage. When we had questions about the numbers or what to expect throughout the process, Chris was really helpful. We were lucky to be able to work with him, and we are closing today on our new house!Read MoreRead Less
Sam Neaville
Sam Neaville
551
Awesome Job. Chris was quite easy to talk to and very informative. He was well versed on putting together the financials of a loan and mortgage to give me a very solid idea of what I'd be seeing as final numbers. He was available almost all the time, and when he wasn't he was very quick with a call back. When I had to change the house we had already started working on to another one during ...Awesome Job. Chris was quite easy to talk to and very informative. He was well versed on putting together the financials of a loan and mortgage to give me a very solid idea of what I'd be seeing as final numbers. He was available almost all the time, and when he wasn't he was very quick with a call back. When I had to change the house we had already started working on to another one during the process, he made the change seamless with very little redo work. A+ for Chris. Read MoreRead Less
Sabre Dixon
Sabre Dixon
551
I was very anxious when I started the process of buying a home. I had never purchased a home before, so I had many questions along the way. Chris went out of his way to make sure I understood everything that was required and why. Chris was in constant communication with me; I was never left wondering what was going on. He answered every question I had, no matter how insignificant, with patience...I was very anxious when I started the process of buying a home. I had never purchased a home before, so I had many questions along the way. Chris went out of his way to make sure I understood everything that was required and why. Chris was in constant communication with me; I was never left wondering what was going on. He answered every question I had, no matter how insignificant, with patience and understanding. Chris made this a wonderful experience for me.Read MoreRead Less
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