Colleen O'Connor

Detroit, MI

NMLS 1763059

Director, Mortgage Banking

Colleen's Reviews

Darci West
Colleen was amazing to work with, we couldn’t have asked for anyone better! She was very professional, incredibly helpful and answered every question we had! We can’t recommend her enough!
Lea Jenkins
Colleen was awesome to work with initiating the mortgage process. Promptly moved the loan process forward when appropriate and even jumped in for follow ups and getting us connected to the right team once the loan package was passed along to next steps in the process and we hit a snafu. Early on we knew we were going to go with Rocket Mortgage just because of the responsiveness and open ...Colleen was awesome to work with initiating the mortgage process. Promptly moved the loan process forward when appropriate and even jumped in for follow ups and getting us connected to the right team once the loan package was passed along to next steps in the process and we hit a snafu. Early on we knew we were going to go with Rocket Mortgage just because of the responsiveness and open communication, down to earth and genuine care Colleen provided for the people she was moving thru a very rigid process (mortgages are not easy)! You can tell Colleen knows when to take action and when to let the process play out. I would give her 10 stars if could!Read MoreRead Less
Logan Thomas
Colleen did a great job handling our mortgage loan. She quickly answered any questions that we had in a prompt and professional manner. We very much enjoyed working with Colleen.
Barbara Coats
Colleen is very knowledgable and helpful. She explains the process in laymen terms so I understood every step of the way. Thank you Collen for making my relationship with Rocket Mortgage a pleasant experience
Bob Hughes
Thanks Colleen.

It was a very smooth process from start to finish. Colleen answered all questions in a timely matter and we never felt pressured during the course of gathering all paperwork till the time of closing.
Thanks again,

Bob Hughes
Maylin Tovar
Colleen was such a pleasure to work with! Very knowledgeable, understanding and caring! She knew this was an important step for me and answered the MANY questions I had in a timely manner and with such patience.
Thank you so much Colleen! I highly recommend her to anyone!
Kimberley Lynette
I wish I could give Colleen 10 stars!! She was absolutely amazing. I had hesitations about using a company that was not local, but she changed my mind. No matter how many "dumb" questions we asked or how many times we contacted her she was always incredibly sweet and so quick to respond. I plan on buying a new house in the next few years and will definitely request Colleen!
Pam Pacht
Colleen is a great banker for Rocket Mortgage, She is creative, resourceful, professional and always follows up. She made my loan process very smooth and easy. I would use her again. Very smart lady and very pleasant all the time.
Troy Crum
Colleen did an excellent job guiding me through the entire mortgage process from the application to closing. She was prompt, courteous and timely in responding to any questions that I had. I would recommend her to anyone that is looking for a new mortgage or to refinance their current mortgage.
Steve Cochran
Colleen was a pleasure to work with from the beginning of my loan application up to this point. With other people like herself it is understandable why you are the number one mortgage company in the country. A couple of glitches along the way but not associated with her responsibility. I had her direct contact information and was contacted by her anytime I responded to her. Thank you Colleen for ...Colleen was a pleasure to work with from the beginning of my loan application up to this point. With other people like herself it is understandable why you are the number one mortgage company in the country. A couple of glitches along the way but not associated with her responsibility. I had her direct contact information and was contacted by her anytime I responded to her. Thank you Colleen for the kind, professional, and simple process to refinance my house. I highly recommend her! I am a detail oriented person and require the same when dealing with someone else. She met my expectationsRead MoreRead Less