She was so friendly and helpful!!! Always more than happy to help me understand the process and always available for my many many questions!!
David Lemu
David Lemu
551
Responsive, everything went smoothly.
Sabrina Nichols
Sabrina Nichols
551
She was wonderful to work with and I have no complaints!!
Leslie Paige
Leslie Paige
551
Working with Colleen was a great experience, she kept us informed of everything in a timely manner. She went above and beyond for us. She is such a pleasure to work with. She didn't pressure us like and explained every single step of the process. She is an amazing asset to the Rocket Mortgage team!!
Zoom Loco
Zoom Loco
551
My experience with Carlene O'Connor was wonderful she's very helpful understanding she goes above and beyond out her way to make sure you do exactly what you need to do and make sure you have exactly what you need to have never once told me anything and she did not do never once had me thinking I can get a loan and I couldn't she told me exactly from the beginning and to the end and I am a ...My experience with Carlene O'Connor was wonderful she's very helpful understanding she goes above and beyond out her way to make sure you do exactly what you need to do and make sure you have exactly what you need to have never once told me anything and she did not do never once had me thinking I can get a loan and I couldn't she told me exactly from the beginning and to the end and I am a successful home buyer thank you Carlene and thank everyone at Rocket Mortgage I love you guys God blessRead MoreRead Less
Jessica Head
Jessica Head
551
Colleen was a pleasure to work with! She is very professional and prompt on getting loan information together and processed. I would recommend her to any of my friends!
Buddy Harrell
Buddy Harrell
551
My wife and I have just completed our first home purchase with Colleen guiding us effortlessly through what could have been a daunting process. I have to say that we found our experience exciting and extremely smooth throughout every aspect of the purchase process due to Colleen's knowledgable, professional and proficient personal service. Unquestionably I will continue to do business with this ...My wife and I have just completed our first home purchase with Colleen guiding us effortlessly through what could have been a daunting process. I have to say that we found our experience exciting and extremely smooth throughout every aspect of the purchase process due to Colleen's knowledgable, professional and proficient personal service. Unquestionably I will continue to do business with this individual as I know and appreciate what I have come to expect from her. I look forward to the next purchase Colleen and I can tackle together. Outstanding experience.Read MoreRead Less
A'LeShan Loxlove
A'LeShan Loxlove
551
Colleen, was excellent from the start to finish. She has been more than helpful throughout this process. She was diligent from day one. Her knowledge was impeccable. I appreciate her patience, it is rare to come by in this day and age. She was perfect. I am finalizing closing feeling fully aware of what to expect, what is owed, etc. God used Colleen to bless me through this experience!
Robert Smith
Robert Smith
551
I give 6 stars because she went above any expectations. I could sense an honest attempt to help. Not just as a potential client but as a person and not a mere number. I do heartily recommend her.
Cody Kirkland
Cody Kirkland
551
Colleen was absolutely fantastic through our ENTIRE process. She helped us through several issues from start to finish. Gave us options, explained each process and honestly felt like we were working with a friend. I would definitely use her again if we ever needed to buy again.
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