Courtney Kuttner

Detroit, MI

NMLS 872165

Triple Crown Banker

Courtney's Reviews

Claudine Serazio-West
Courtney was courteous, knowledgeable, and really guided us through the whole process so well, there was never a doubt that we made the right decision refinancing. She was patient with my many questions, helpful with navigating the website and application process.
We were vary happy with the entire experience from start to finish. THANKS!
Brody Smith
Courtney made refinancing a breeze! Easy to work with and super friendly! Always available to answer any questions we had a long the way . Easiest closing we ever experienced! Very professional and will send all friends and family her way!
Jeff Fox
Courtney was extremely organized throughout my refinance process. She accelerated the application, was reachable whenever I had any questions or concerns. It was a pleasure working with Courtney.
Julie Kirkman
She was always so quick to get back to me when I had any questions and made me feel like everything I asked was valid and important to her. I appreciated the customer service and also just plain chatting without a Courtney.
Randy Brand
Courtney made my refinance experience great. Every question I had, and I had a Lot of questions, she handled promptly and concisely. Her explanations of the loan process, and the transition to Rocket Mortgage that happened along the way, were made in clear terms for me to process. I am thankful for Courtney's service oriented presentation of Rocket Mortgage and quickly the refinance was completed....Courtney made my refinance experience great. Every question I had, and I had a Lot of questions, she handled promptly and concisely. Her explanations of the loan process, and the transition to Rocket Mortgage that happened along the way, were made in clear terms for me to process. I am thankful for Courtney's service oriented presentation of Rocket Mortgage and quickly the refinance was completed. Read MoreRead Less
Douglas Schofield
When you're in that "searching the world for a mortgage" mode, it can be difficult to differentiate between the large number of responding firms. I can say that when I spoke with Courtney Kossel for the first time, I felt confident that I was going to go with Rocket Mortgage as long as the numbers came out right for me, and they did. Courtney has a great combination of friendliness, ...When you're in that "searching the world for a mortgage" mode, it can be difficult to differentiate between the large number of responding firms. I can say that when I spoke with Courtney Kossel for the first time, I felt confident that I was going to go with Rocket Mortgage as long as the numbers came out right for me, and they did. Courtney has a great combination of friendliness, professionalism and directness. Typically, when you start asking questions of the average mortgage banker, you get a lot of meaningless responses that net out to "commit to a mortgage with us, and THEN we'll tell you the terms". I never felt that way with Courtney. I knew from the first call what a solid estimate of my refinance was (she ended up being within TWO DOLLARS a month of the actual closing numbers). I never felt like she was holding something back until I had money in the game. She always made sure I had the answers I needed, all the way through the process. She regularly checked on me to make sure I wasn't hitting any snags on my end, and that I was comfortable with how things were going. I'd highly recommend Rocket Mortgage in general, and Courtney in particular, for your mortgage loan needs.Read MoreRead Less
Pilar Smith
Courtney is very nice and knowledgeable and efficient wonderful associate.
Althea Barbee
Excellent service! Courtney was very helpful during the entire process.
Todd Revill
Courtney was very professional ,very easy to deal with .I would highly recommend her to anyone looking for a home loan A-Plus.
Sharon Davis
Was very prompt in getting back to me for que