Doug Muller

Detroit, MI

NMLS 1533490

Triple Crown Banker

Doug's Reviews

Benjamin Chrysler
Doug truly made the entire process easy. This is my 3rd time buying a home, and by far was the easiest process compared to the other lenders I have used. Doug was great!
Gina Aguero
We are first time home buyers and Doug was amazing. Knowledgeable, patient, and made the home buying process easy. I recommend Rocket due to Doug and his handling of our experience.
Jeff Smith
My wife and I had never used Rocket Mortgage before, but we had heard positive things. After filling out the application, Doug called us and it was the best customer service I have ever experienced (not even my bank has been that helpful)! Doug was great and made sure everything got done in a timely manner. And to top it off, he's a Detroit Lions fan - just like our family who is one of the few...My wife and I had never used Rocket Mortgage before, but we had heard positive things. After filling out the application, Doug called us and it was the best customer service I have ever experienced (not even my bank has been that helpful)! Doug was great and made sure everything got done in a timely manner. And to top it off, he's a Detroit Lions fan - just like our family who is one of the few living in Northwestern North Carolina. I highly recommend Doug and when we refinance, we will be calling him again!Read MoreRead Less
Tenille Marie
Why is there only 5 stars when Doug needs about 10? Doug was absolutely AMAZING. In fact, he was amazing multiplied by 100. Refinancing was a scary word to me until my conversations and experience with Doug. He was very knowledgeable and kind throughout the entire process. Also, from the beginning to closing was about 2 weeks. 2 freaking weeks!!!!! I have no complaints and will be working with ...Why is there only 5 stars when Doug needs about 10? Doug was absolutely AMAZING. In fact, he was amazing multiplied by 100. Refinancing was a scary word to me until my conversations and experience with Doug. He was very knowledgeable and kind throughout the entire process. Also, from the beginning to closing was about 2 weeks. 2 freaking weeks!!!!! I have no complaints and will be working with Doug within the next year to purchase my next home. Thank you so much Rocket Mortgage. Doug needs a big raise!Read MoreRead Less
MarcusJana Oatis
When we began working with Doug, we immediately knew we had made the right decision. Things were moving quickly in the beginning, with us receiving multiple offers on our home and putting an offer on a home we loved. We were feeling defeated when offers on both sides suddenly fell through. Doug didn't miss a beat, he worked with us steadily, checking in periodically to see how we were doing and if...When we began working with Doug, we immediately knew we had made the right decision. Things were moving quickly in the beginning, with us receiving multiple offers on our home and putting an offer on a home we loved. We were feeling defeated when offers on both sides suddenly fell through. Doug didn't miss a beat, he worked with us steadily, checking in periodically to see how we were doing and if there was anything he could assist us with. We did finally sell our home and purchased a new home that we are completely in love with. Not once did we question Doug or the other staff, not once did they treat us with anything other than complete professionalism and true care and understanding. From start to finish, it was the smoothest process. Doug's expertise allowed us to focus on what mattered most and for that, we are incredibly grateful. Every detail was executed to perfection. Doug is exceptional at what he does and choosing him to walk with you through your homebuying experience will be the best decision you ever make!Read MoreRead Less
Jodi Watson
My experience with Rocket was exceptional. Doug was extremely helpful throughout the entire process and was available to help any time I needed him. I never felt like a number or just another loan, his attention to my situation was very personal and genuine. I would recommend Rocket - and specifically Doug - to anyone mortgage shopping!
Angela Razz
My experience with Rocket Mortgage has been nothing but a great experience. Particularly due to Doug. He was there with me every step of the way. He explained things to me very well. He consistently followed up with me and checked in as well. I am truly grateful that I had the pleasure of working with him in my quest to homeownership. Thanks Doug!!!!
Tori Gardner
Best customer service and easy to work worth!
Derek Gigler
Very efficient and helpful. Answered every question I had immediately.
Audrey Oyler
Doug was friendly and responded quickly to my questions.